Staff Scientist, HPCS Field Applications (MidWest/NE REMOTE)

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location/Division

The business segment manufactures and supplies chromatography instrumentation and consumables within our Chromatography and Mass Spectrometry Division. These products are sold to a world-wide market predominantly made up of pharmaceutical companies, universities, hospitals, government institutions and a wide range of industrial companies in varying fields of activity.

Applications and technical support play an important role in terms of determining customer perception and demonstrating the capability of the product range. We are looking to hire an Application Scientist to provide strong product line support as a key differentiator for our products and services in the marketplace.

How will you make an impact?

This key individual will champion troubleshooting, peer mentoring and supporting challenging applications proficiency while supporting opportunities in assigned territory. The Staff Scientist will deliver technical support services by providing technical information regarding the application of LC, Bio LC, Sample Handling and Sample Preparation products. The full range of products needs to be supported in a professional manner and this will entail up to 75% travel on Company business.

What will you do?

• Help train, drive and implement challenging applications
• Assist in demo inventory tracking and maintenance
• Integrate both CCS and HPLCS PLs in demo flows and provide guidance in demo execution
• Help drive application innovation by interfacing with BU and provide feedback on customer needs and trends
• Organize demo documents including:
  • Competitive Flows/Strategic Competitive Demo structure
  • Application Specific Flows
• Provide guidance in customer sample optimization
• Helps to maintain and increase product usage and supporting Pre-sales efforts through technical presentations and demonstrations.
• Provides frontline training and troubleshooting of issues related to user's technical skills, method development and experimental design.
• Develops and maintains positive and collaborative relationships with customers in assigned territory.
• Works with other team members to develop sales and field applications technical training programs and participates in their execution.
• Develops and improves key company processes that support our mission of building a world-class customer support organization.
• Provides pre- and post-sale support to customers.
• Improves product knowledge and sales techniques

How will you get here?

Education

• Minimum educational requirement is a PhD, or MS in chemistry with 7+ years' experience or BS in analytical chemistry with 15+ year experience

Experience

• Minimum of 7+ years' experience in an analytical chemistry or chromatography related role

Position may require Covid-19 vaccination and/or routine testing, per client discretion

Knowledge, Skills, Abilities

• Proficiency in HPLC including troubleshooting, method development and training.
• Clear Communication skills
• Ability to work independently and self-motivation
• Strong organizational and time management skills needed as well.
• Knowledge of mass spec a plus.

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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