Remote Windows IT & Microsoft Teams Support – MSP EXP REQUIRED

Bowman Williams

Chicago Illinois

United States

Information Technology
(No Timezone Provided)

We are currently seeking an MSP Help Desk Technician at the Tier II level, to join the Client Support Team.

You will be joining a national Cloud, Network Management, IaaS, company that is built on primarily VMware-platform technology. This role is ideal for a System Administrator or Help Desk-experienced Technician who wants more hands-on exposure to the back-end, and an arsenal made up of cutting edge technical tools.

Exposure to cutting-edge IaaS cloud and virtualization technology. Qualified candidates will gain exposure to server-side deployments and migrations.

Remote Windows IT & Microsoft Teams Support – Daily Responsibilities :

  • Assist clients in configuration/support of their move to Microsoft Teams/Remote work
  • Support Azure, VMware, and Windows Server environments remotely within a team environment and on client sites (10% or less)
  • Troubleshooting VMware and Windows Server (Active Directory and Group Policy) and implementing solutions on an individual basis and as part of a team.
  • Recommendation, testing, set up, deployment, and maintenance of hardware and software for clients
  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Office 365 and Microsoft Azure
  • Excellent communication skills, both written and verbal
  • Remote Windows IT & Microsoft Teams Support Requirements:

  • Must have 2+ years of experience working for a Managed Service Provider to be considered**
  • 3+years experience working with Windows Servers, o365, Exchange, Active Directory, Vmware, and Azure AD
  • ConnectWise experience a plus
  • MCSE, MCSA, CCNA preferred
  • Remote Windows IT & Microsoft Teams Support – MSP EXP REQUIRED

    Bowman Williams

    Chicago Illinois

    United States

    Information Technology

    (No Timezone Provided)

    We are currently seeking an MSP Help Desk Technician at the Tier II level, to join the Client Support Team.

    You will be joining a national Cloud, Network Management, IaaS, company that is built on primarily VMware-platform technology. This role is ideal for a System Administrator or Help Desk-experienced Technician who wants more hands-on exposure to the back-end, and an arsenal made up of cutting edge technical tools.

    Exposure to cutting-edge IaaS cloud and virtualization technology. Qualified candidates will gain exposure to server-side deployments and migrations.

    Remote Windows IT & Microsoft Teams Support – Daily Responsibilities :

  • Assist clients in configuration/support of their move to Microsoft Teams/Remote work
  • Support Azure, VMware, and Windows Server environments remotely within a team environment and on client sites (10% or less)
  • Troubleshooting VMware and Windows Server (Active Directory and Group Policy) and implementing solutions on an individual basis and as part of a team.
  • Recommendation, testing, set up, deployment, and maintenance of hardware and software for clients
  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Office 365 and Microsoft Azure
  • Excellent communication skills, both written and verbal
  • Remote Windows IT & Microsoft Teams Support Requirements:

  • Must have 2+ years of experience working for a Managed Service Provider to be considered**
  • 3+years experience working with Windows Servers, o365, Exchange, Active Directory, Vmware, and Azure AD
  • ConnectWise experience a plus
  • MCSE, MCSA, CCNA preferred