Technology Specialist, Modern Work

Microsoft

Durham North Carolina

United States

Advertising / Marketing / Public Relations
(No Timezone Provided)

_Internal candidates: please read the internal applicant section at the bottom of the posting for internal process information._Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company.Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the worldResponsibilitiesThe Technology Solutions team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies. Technical Specialist's main goal is to win the technical decision of customers to purchase, implement and use our on-line services and solutions. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Work Platform of Microsoft 365 and Surface. Technical Specialists (TSs) are expected to be able to both own and win the customers' technical decisions, as well as find new opportunities through their contacts for their colleagues to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Teams, Surface, and OEM Meeting/Calling devices sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.+ Help customers make technical decisions to build tomorrow's business and IT Solutions based on Microsoft online services and solutions.+ You will be the subject matter expert on your sales team leading technical presentations, demonstrations, workshops, architecture design sessions, production ready pilotsfor the Microsoft365 suite, with a focus on transitioning to cloud with Microsoft 365.+ You will own winning the technical decision for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and delivering proof and secure their agreement that our solutions meet the success criteria for their decision to adopt the M365 Platform solutions.+ You will work with partners and others at Microsoft, as well as use our core tools, to extend your reach and the reach of your team, focusing on satisfying important customer needs+ Orchestrating complex solutions with internal and external partners for multiple Microsoft online services and solutions.+ Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented.+ Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes+ Meet and exceed team-level monthly, quarterly, and annual goals for net-new acquisition targets and sales pipeline, as well as operational metrics+ Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft365 suite.+ Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.+ We encourage all our employees to continuously maintain and enhance their technical, sales, professionalskills,and competitive readiness.OtherEmbody our culture and valuesQualifications_We are currently hiring across a variety of teams with various levels of skills and experiences required. Below maps the minimum required qualifications to be considered for these positions._Required/Minimum Qualifications+ 3+ years technical pre-sales or technical consulting experience+ OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience+ OR relevant certifications from Microsoft or competitive platforms AND 1+ year(s) technical pre-sales or technical consulting experience+ OR equivalent experience.Additional or Preferred Qualifications+ 5+ years technical pre-sales, technical consulting, or related experience.+ 2+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).+ Broad knowledge of and ability to explain key end-user scenarios and technical architecture for communications solutions required+ MS-900 Microsoft 365 Fundamentals Certified or prepared to attain within 3 months.+ MS-700 Microsoft Teams Administrator Certified or prepared to attain certification within 6 months.+ Experience in M365 platform and Modern Work (remote work security, compliance, teamwork, insights, meeting and calling) preferred.At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.The salary for this role in the state of Colorado is between $113,900 and $216,600.At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Technology Specialist, Modern Work

Microsoft

Durham North Carolina

United States

Advertising / Marketing / Public Relations

(No Timezone Provided)

_Internal candidates: please read the internal applicant section at the bottom of the posting for internal process information._Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company.Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the worldResponsibilitiesThe Technology Solutions team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies. Technical Specialist's main goal is to win the technical decision of customers to purchase, implement and use our on-line services and solutions. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Work Platform of Microsoft 365 and Surface. Technical Specialists (TSs) are expected to be able to both own and win the customers' technical decisions, as well as find new opportunities through their contacts for their colleagues to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Teams, Surface, and OEM Meeting/Calling devices sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.+ Help customers make technical decisions to build tomorrow's business and IT Solutions based on Microsoft online services and solutions.+ You will be the subject matter expert on your sales team leading technical presentations, demonstrations, workshops, architecture design sessions, production ready pilotsfor the Microsoft365 suite, with a focus on transitioning to cloud with Microsoft 365.+ You will own winning the technical decision for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and delivering proof and secure their agreement that our solutions meet the success criteria for their decision to adopt the M365 Platform solutions.+ You will work with partners and others at Microsoft, as well as use our core tools, to extend your reach and the reach of your team, focusing on satisfying important customer needs+ Orchestrating complex solutions with internal and external partners for multiple Microsoft online services and solutions.+ Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented.+ Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes+ Meet and exceed team-level monthly, quarterly, and annual goals for net-new acquisition targets and sales pipeline, as well as operational metrics+ Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft365 suite.+ Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.+ We encourage all our employees to continuously maintain and enhance their technical, sales, professionalskills,and competitive readiness.OtherEmbody our culture and valuesQualifications_We are currently hiring across a variety of teams with various levels of skills and experiences required. Below maps the minimum required qualifications to be considered for these positions._Required/Minimum Qualifications+ 3+ years technical pre-sales or technical consulting experience+ OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience+ OR relevant certifications from Microsoft or competitive platforms AND 1+ year(s) technical pre-sales or technical consulting experience+ OR equivalent experience.Additional or Preferred Qualifications+ 5+ years technical pre-sales, technical consulting, or related experience.+ 2+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).+ Broad knowledge of and ability to explain key end-user scenarios and technical architecture for communications solutions required+ MS-900 Microsoft 365 Fundamentals Certified or prepared to attain within 3 months.+ MS-700 Microsoft Teams Administrator Certified or prepared to attain certification within 6 months.+ Experience in M365 platform and Modern Work (remote work security, compliance, teamwork, insights, meeting and calling) preferred.At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.The salary for this role in the state of Colorado is between $113,900 and $216,600.At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.