Call Center Representative [Work From Home]

GENESIS BUSINESS SOLUTIONS

Colorado Springs Colorado

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] - Residents of CO / Part-time / Benefits - As a Call Center Rep you'll: Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center database...Hiring Fast >>
Associated topics: agent, coordinator, customer care associate, product support, system support, technical assistant, technical support, telephone, telephone service representative, tsr

Call Center Representative [Work From Home]

GENESIS BUSINESS SOLUTIONS

Colorado Springs Colorado

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] - Residents of CO / Part-time / Benefits - As a Call Center Rep you'll: Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center database...Hiring Fast >>
Associated topics: agent, coordinator, customer care associate, product support, system support, technical assistant, technical support, telephone, telephone service representative, tsr