Senior Consultant - Validation System Implementation (Remote)

The Role

Are you looking for an opportunity to innovate? Interested in enhancing your consulting expertise while delivering implementation solutions that make our clients more efficient? Come help us change how Quality information, content, and processes are managed in Life Sciences. Veeva’s Vault Quality suite is a single authoritative source, enabling greater visibility and control of content and data. Vault Quality enables organizations to modernize Quality management, while driving compliance and operational innovation. You have experience implementing technology and have a passion for helping customers optimize their quality data and content management operations in the cloud. As a key member of our Professional Services team, you will be responsible for: understanding our customer needs, managing quality information, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes to ensure customer success

Guide customers on how to enhance their quality and compliance culture through the use of Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement and audit/inspection readiness

Define strategies and implementation program(s) for deploying Vault Quality across an organization globally

Content management solution design, prototyping, configuration and documentation

Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting

Primary customer liaison managing communication between project team, customer and internal stakeholders

Mentor project team and junior consultants in the Professional Services organization

Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)

Requirements

10+ years of experience implementing Validation Management Systems e.g. Kneat, Valgenesis, VLMS

Experience implementing content and/or data management systems with the ability to comprehend and translate business requirements and create corresponding solutions designs

Proven expertise in customer leadership and mentoring of team member

Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation

Ability to travel up to 50%

Nice to Have

Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, life sciences compliance, and/or computer systems validation

Experience implementing Document or Quality Management systems for life sciences as a consultant, business or IT representative

Direct experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems

Consulting experience

Life Science, computer science, bio chemical and mechanical engineers or related degree

SaaS/Cloud experience

Locality to major life sciences customer hub (NJ, NY, Boston, San Francisco, Philadelphia, Chicago, Los Angeles, Denver, San Diego, Research Triangle Park)

Perks & Benefits

Flexible PTO

Allocations for continuous learning & development

Health & wellness programs