Member Service Representative - Remote! - Direct Hire - 134439

MediQuest

Irvine California

United States

Customer Service / Call Center
(No Timezone Provided)

Direct Hire + Benefits + Work from Home!
Must be local to travel to corporate office occasionally!
We have the PERFECT job for you. This is a REMOTE, Direct Hire, Full Benefits, Training, Team Environment, Room for Advancement, Opportunity for remote work and MORE! Member Service Representative positions available for immediate consideration! Open to retail, food/beverage, and other customer service based experience!
As a Member Service Representative, you will play an integral role in supporting the company's mission to provide quality, innovative and affordable medical benefits.
This Direct Hire position requires that you handle a large volume of calls from members with a variety of requests and questions regarding their benefits. If you are looking for a growing company, great benefits, consistent work schedule, no weekends or nights contact us today!
How to Apply: Email your resume to
Location: Irvine, CA
Hours: Monday - Friday - Call Center business hours /Over time required
Pay Rate: $15.00+ hr. DOE
MEMBER SERVICE REP JOB DUTIES:

  • Provide excellent customer service to all incoming/outgoing callers while documenting inquiries related to dental benefits, eligibility, provider information, grievance and appeals, and other inquires.
  • Document all customer transactions
  • Maintain a quality score of 95% or better
MEMBER SERVICE REP REQUIREMENTS:
  • 6+ mos of experience stable and consistent customer service based experience - food/beverage, retail ok!
  • Strong and consistent employment experience is required
  • Ability to work remotely from home - equipment will be provided
  • Bilingual: English / Spanish is a plus!
  • Excellent verbal and written communication skills
  • Minimum typing of 25 wpm (test will be administered)
  • High School Diploma or GED is required
Referral Bonus:

Referrals really pay off! Do you know of someone in healthcare looking for work? Refer them to MediQuest and earn up to $500 per referral depending on the type of position they accept!* No limit to the number of referrals you provide, or the amount of money you can earn! Anyone can earn a referral bonus, not just MediQuest Candidates!

* Restrictions apply; please contact your local MediQuest Representative for more details.

Member Service Representative - Remote! - Direct Hire - 134439

MediQuest

Irvine California

United States

Customer Service / Call Center

(No Timezone Provided)

Direct Hire + Benefits + Work from Home!
Must be local to travel to corporate office occasionally!
We have the PERFECT job for you. This is a REMOTE, Direct Hire, Full Benefits, Training, Team Environment, Room for Advancement, Opportunity for remote work and MORE! Member Service Representative positions available for immediate consideration! Open to retail, food/beverage, and other customer service based experience!
As a Member Service Representative, you will play an integral role in supporting the company's mission to provide quality, innovative and affordable medical benefits.
This Direct Hire position requires that you handle a large volume of calls from members with a variety of requests and questions regarding their benefits. If you are looking for a growing company, great benefits, consistent work schedule, no weekends or nights contact us today!
How to Apply: Email your resume to
Location: Irvine, CA
Hours: Monday - Friday - Call Center business hours /Over time required
Pay Rate: $15.00+ hr. DOE
MEMBER SERVICE REP JOB DUTIES:

  • Provide excellent customer service to all incoming/outgoing callers while documenting inquiries related to dental benefits, eligibility, provider information, grievance and appeals, and other inquires.
  • Document all customer transactions
  • Maintain a quality score of 95% or better
MEMBER SERVICE REP REQUIREMENTS:
  • 6+ mos of experience stable and consistent customer service based experience - food/beverage, retail ok!
  • Strong and consistent employment experience is required
  • Ability to work remotely from home - equipment will be provided
  • Bilingual: English / Spanish is a plus!
  • Excellent verbal and written communication skills
  • Minimum typing of 25 wpm (test will be administered)
  • High School Diploma or GED is required
Referral Bonus:

Referrals really pay off! Do you know of someone in healthcare looking for work? Refer them to MediQuest and earn up to $500 per referral depending on the type of position they accept!* No limit to the number of referrals you provide, or the amount of money you can earn! Anyone can earn a referral bonus, not just MediQuest Candidates!

* Restrictions apply; please contact your local MediQuest Representative for more details.