Job Summary: Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned. With guidance, participates in activities associated with the work flow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR.# Will aid in the responsibility for on-going support of the EMR, including but not limited to new installs, software updates, software upgrades, approved projects and other assigned task via our helpdesk system during assigned shift or during on-call.# With guidance, communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request.# Follows all policies and procedures while performing job duties.# Communicates effectively with other build analyst, report analyst, quality assurance analyst, training analyst, team leads, and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages.# As assigned and with some guidance, evaluates release notes, project scopes, and/or user reported request to develop a build strategy for implementing approved and prioritized assignments.# Must be able to handle multiple assignments in various stages of completion.# Participates in meetings as requested involving build analyst, reporting analyst, quality assurance training analyst, team leads, managers, and operational stakeholders to gather data for assignments.# Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews.# At the direction of their team lead and/or management, works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles.# Participates in the timely review and approval of change management request for the EMR. Performs other job duties as assigned. Demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs. Performance Expectations:## Performance expectations will be covered in the orientation and preceptor phases of your orientation to your job. Achieve/maintain one or more Epic Certifications. Submit weekly work plans w/daily updates on execution status to team leads/manager. Task/Ticket documentation effectively represents actions and passes audit review. Successfully implement new system functionality to end users. Successfully implement resolutions to end user reported issues. Successfully Support remote end users and/or support end users remotely. Obtain Change Management approval for all build prior to build steps.# Qualifications:#### Education/Skills:########## Minimum of Associate Degree preferred or equivalent work experience required.# Work Experience:########## One year of work experience in healthcare setting with demonstrated leadership characteristics preferred.# Some positions have an emphasis on experience in patient care, patient accounts, registration, scheduling, claims, and/or health information management.# Must have a working knowledge of hospital operations and be able to use an analytical approach.# Organization ability and strong communication skills are required.# Certification/Licensure:########## Certification in one or more Epic Modules for a particular Epic version is required and/or must be achieved within the required/approved allotment of time after attending the first class of a certification track.# Certifications must be maintained and completed by required deadlines as assigned. Clinical licensure highly recommended but not required when there is an emphasis on patient care.# Required Preferred Timeframe # X # within 90 days of first scheduled class Epic Certification # Mental Demands: Exceptional oral and written skills are required.# The individual must have the ability to perform as a team member, cooperate with others, manage conflict, prioritize multiple tasks, exhibit leadership, and#demonstrate self-motivation. # #
Forrest Health
Hattiesburg Mississippi
United States
Information Technology
(No Timezone Provided)
Job Summary: Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned. With guidance, participates in activities associated with the work flow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR.# Will aid in the responsibility for on-going support of the EMR, including but not limited to new installs, software updates, software upgrades, approved projects and other assigned task via our helpdesk system during assigned shift or during on-call.# With guidance, communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request.# Follows all policies and procedures while performing job duties.# Communicates effectively with other build analyst, report analyst, quality assurance analyst, training analyst, team leads, and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages.# As assigned and with some guidance, evaluates release notes, project scopes, and/or user reported request to develop a build strategy for implementing approved and prioritized assignments.# Must be able to handle multiple assignments in various stages of completion.# Participates in meetings as requested involving build analyst, reporting analyst, quality assurance training analyst, team leads, managers, and operational stakeholders to gather data for assignments.# Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews.# At the direction of their team lead and/or management, works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles.# Participates in the timely review and approval of change management request for the EMR. Performs other job duties as assigned. Demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs. Performance Expectations:## Performance expectations will be covered in the orientation and preceptor phases of your orientation to your job. Achieve/maintain one or more Epic Certifications. Submit weekly work plans w/daily updates on execution status to team leads/manager. Task/Ticket documentation effectively represents actions and passes audit review. Successfully implement new system functionality to end users. Successfully implement resolutions to end user reported issues. Successfully Support remote end users and/or support end users remotely. Obtain Change Management approval for all build prior to build steps.# Qualifications:#### Education/Skills:########## Minimum of Associate Degree preferred or equivalent work experience required.# Work Experience:########## One year of work experience in healthcare setting with demonstrated leadership characteristics preferred.# Some positions have an emphasis on experience in patient care, patient accounts, registration, scheduling, claims, and/or health information management.# Must have a working knowledge of hospital operations and be able to use an analytical approach.# Organization ability and strong communication skills are required.# Certification/Licensure:########## Certification in one or more Epic Modules for a particular Epic version is required and/or must be achieved within the required/approved allotment of time after attending the first class of a certification track.# Certifications must be maintained and completed by required deadlines as assigned. Clinical licensure highly recommended but not required when there is an emphasis on patient care.# Required Preferred Timeframe # X # within 90 days of first scheduled class Epic Certification # Mental Demands: Exceptional oral and written skills are required.# The individual must have the ability to perform as a team member, cooperate with others, manage conflict, prioritize multiple tasks, exhibit leadership, and#demonstrate self-motivation. # #