Remote Engagement Pharmaceutical Sales Manager
Amplity Health
2021-11-10T17:00:41Z
Sales
(No Timezone Provided)
Come join the true partner of global healthcare companies who builds transformational solutions by challenging the boundaries of commercialization strategies to improve the lives of patients.
Remote Engagement Pharmaceutical Sales Manager
Current opportunity exists for a high energy, experienced pharmaceutical Remote Engagement Sales Manager. As an Amplity employee you will enjoy a competitive base salary, bonus opportunity, full benefit package including, medical, dental, vision, 401K, and generous PTO offerings. Please apply at once if you meet the below and are ready to build a new and exciting new remote engagement pharmaceutical sales team.
The Remote Engagement Remote Sales Manager provides leadership, sales, and execution management for assigned programs within Amplity Health Remote Engagement team. The Remote Sales Manager is responsible to deliver results and meet programs’ objectives based on contract specifications. The Remote Sales Manager is responsible for managing all aspects of the Representative’s employment (recruiting and hiring, on-the-job training, coaching, administrative, performance management, corrective action, and employee development, etc.). In addition, the Remote Sales Manager serves as a client liaison by regular communication with the client on relative program matters.
Essential Duties/Responsibilities:
Manage a team or teams of Virtual Remote Engagement Sales RepresentativesMonitor Representative workload and productivityEnsure Representative compliance with Amplity Health and client specific policies, procedures, and processesWork with Amplity Health Compliance to resolve compliance issues and follow up with disciplinary action when needed. Conduct regular cube rides with Remote Engagement Sales Representative’s, deliver timely and constructive feedback on quality and content of calls using approved Coaching Guide forms.Conduct and coordinate remote monitoring sessions individually, with Client and with Amplity Health Remote Engagement Director of Sales.Address performance issues through approved corrective action process in cooperation with HR.Manage conflict and employee relations on the team, engaging Human Resources when appropriate.Create a positive and team-oriented environmentDevelop and mentor team members Provide consistent coaching and support to Representative’s by observing product discussions, selling skills, and providing feedbackProvide administrative oversight, maintain documentation of Representative attendance, time off, schedules, expense reports, etc.Assist team with utilization of all technology requirements: CRM use, activity reports, sales reports and others as needed. Train Remote Engagement Sales RepresentativesProvide new product, sales, compliance and Amplity training for new employees in coordination with HR, Amplity trainers and client training programs.Provide training on utilization of all technology and systems including CRM, activity reports, sales reports, etc. Hire Remote Engagement Sales RepresentativesDrive the timely recruitment and selection process for backfills and new positions in coordination with the HR and recruitment departments Respond to client requests and participate in client updatesRespond to requests for information and/or actions from the Amplity account manager and/or the client Attend regularly scheduled and ad hoc calls and meetings with the Amplity account manager, project manager and/or clientAdditional responsibilities required to manage client programs Generate activity reports required to manage reps and report contract KPI’s to Amplity account manager, project manager, and client as appropriate. Conduct Weekly, Monthly Quarterly Business Reviews with Amplity Health Remote Engagement Director of Sales Cooperate with Amplity account manager and project manager to exceed client expectations including excellent program performance and effective client communications Responsible for maximizing contract profitability by managing revenue generating sales staff and program expenses within the budget. Identify and implement strategic initiatives to reduce turnover and vacancies. Develop effective retention programs and creative staffing solutions. Advise management and operations on project status and issues pertinent to the success of the contract. Translate program requirements, based on the executed Statement of Work, into operational tasks for successful execution of contractual deliverables. Maintain thorough knowledge of Client product(s) and program. Communicate with the Remote Engagement Director of Sales, team members and the Account Managers on project’s progress. Create and maintain a positive impression with client and client’s customers. Prepare reports for management as needed. Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations. Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable. Other duties as assigned Education and Experience:
Required:
Bachelor’s degree. Previous experience in a pharma sales role (e.g., as a Professional Sales Representative). Successful experience supervising/managing employees in a remote engagement or hybrid remote sales capacity Management experience in pharmaceutical sales or healthcare sales management experience (field or inside sales) Strong technical ability with meeting platforms and systems needed in a remote selling environment Proof of Covid vaccine Preferred:
Inside sales or contact center experience Cardiovascular experience preferred but not required Knowledge, Skills and Abilities:
Excellent verbal, written and interpersonal communication skills. Ability to assess and hire talent quickly Clear, articulate, and grammatically sound speech, professional demeanor and excellent phone manner and communication skills. Strong focus on providing customers with superior support and service. Ability to learn, understand and communicate complex information over the telephone. Strong rapport building skills and active listening skills. Excellent selling, closing, persuasion and presentation skills. Ability to display high levels of initiative, effort and commitment successfully complete projects and assignments. Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge. Must be self-motivated and disciplined. Good organizational and planning skills, strong attention to detail and accuracy. Ability to work independently and as a team member. Flexibility and ability to handle multiple tasks simultaneously. Must be able to deal with people at all levels inside and outside of the company. Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook. Must be able to successfully complete client trainings in their entirety (home study and live training) and meet all training expectations to proceed to servicing client’s customers within the parameters of the program. Must be able to participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested.
Remote Engagement Pharmaceutical Sales Manager
Come join the true partner of global healthcare companies who builds transformational solutions by challenging the boundaries of commercialization strategies to improve the lives of patients.
Remote Engagement Pharmaceutical Sales Manager
Current opportunity exists for a high energy, experienced pharmaceutical Remote Engagement Sales Manager. As an Amplity employee you will enjoy a competitive base salary, bonus opportunity, full benefit package including, medical, dental, vision, 401K, and generous PTO offerings. Please apply at once if you meet the below and are ready to build a new and exciting new remote engagement pharmaceutical sales team.
The Remote Engagement Remote Sales Manager provides leadership, sales, and execution management for assigned programs within Amplity Health Remote Engagement team. The Remote Sales Manager is responsible to deliver results and meet programs’ objectives based on contract specifications. The Remote Sales Manager is responsible for managing all aspects of the Representative’s employment (recruiting and hiring, on-the-job training, coaching, administrative, performance management, corrective action, and employee development, etc.). In addition, the Remote Sales Manager serves as a client liaison by regular communication with the client on relative program matters.
Essential Duties/Responsibilities:
Manage a team or teams of Virtual Remote Engagement Sales RepresentativesMonitor Representative workload and productivityEnsure Representative compliance with Amplity Health and client specific policies, procedures, and processesWork with Amplity Health Compliance to resolve compliance issues and follow up with disciplinary action when needed. Conduct regular cube rides with Remote Engagement Sales Representative’s, deliver timely and constructive feedback on quality and content of calls using approved Coaching Guide forms.Conduct and coordinate remote monitoring sessions individually, with Client and with Amplity Health Remote Engagement Director of Sales.Address performance issues through approved corrective action process in cooperation with HR.Manage conflict and employee relations on the team, engaging Human Resources when appropriate.Create a positive and team-oriented environmentDevelop and mentor team members Provide consistent coaching and support to Representative’s by observing product discussions, selling skills, and providing feedbackProvide administrative oversight, maintain documentation of Representative attendance, time off, schedules, expense reports, etc.Assist team with utilization of all technology requirements: CRM use, activity reports, sales reports and others as needed. Train Remote Engagement Sales RepresentativesProvide new product, sales, compliance and Amplity training for new employees in coordination with HR, Amplity trainers and client training programs.Provide training on utilization of all technology and systems including CRM, activity reports, sales reports, etc. Hire Remote Engagement Sales RepresentativesDrive the timely recruitment and selection process for backfills and new positions in coordination with the HR and recruitment departments Respond to client requests and participate in client updatesRespond to requests for information and/or actions from the Amplity account manager and/or the client Attend regularly scheduled and ad hoc calls and meetings with the Amplity account manager, project manager and/or clientAdditional responsibilities required to manage client programs Generate activity reports required to manage reps and report contract KPI’s to Amplity account manager, project manager, and client as appropriate. Conduct Weekly, Monthly Quarterly Business Reviews with Amplity Health Remote Engagement Director of Sales Cooperate with Amplity account manager and project manager to exceed client expectations including excellent program performance and effective client communications Responsible for maximizing contract profitability by managing revenue generating sales staff and program expenses within the budget. Identify and implement strategic initiatives to reduce turnover and vacancies. Develop effective retention programs and creative staffing solutions. Advise management and operations on project status and issues pertinent to the success of the contract. Translate program requirements, based on the executed Statement of Work, into operational tasks for successful execution of contractual deliverables. Maintain thorough knowledge of Client product(s) and program. Communicate with the Remote Engagement Director of Sales, team members and the Account Managers on project’s progress. Create and maintain a positive impression with client and client’s customers. Prepare reports for management as needed. Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations. Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable. Other duties as assigned Education and Experience:
Required:
Bachelor’s degree. Previous experience in a pharma sales role (e.g., as a Professional Sales Representative). Successful experience supervising/managing employees in a remote engagement or hybrid remote sales capacity Management experience in pharmaceutical sales or healthcare sales management experience (field or inside sales) Strong technical ability with meeting platforms and systems needed in a remote selling environment Proof of Covid vaccine Preferred:
Inside sales or contact center experience Cardiovascular experience preferred but not required Knowledge, Skills and Abilities:
Excellent verbal, written and interpersonal communication skills. Ability to assess and hire talent quickly Clear, articulate, and grammatically sound speech, professional demeanor and excellent phone manner and communication skills. Strong focus on providing customers with superior support and service. Ability to learn, understand and communicate complex information over the telephone. Strong rapport building skills and active listening skills. Excellent selling, closing, persuasion and presentation skills. Ability to display high levels of initiative, effort and commitment successfully complete projects and assignments. Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge. Must be self-motivated and disciplined. Good organizational and planning skills, strong attention to detail and accuracy. Ability to work independently and as a team member. Flexibility and ability to handle multiple tasks simultaneously. Must be able to deal with people at all levels inside and outside of the company. Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook. Must be able to successfully complete client trainings in their entirety (home study and live training) and meet all training expectations to proceed to servicing client’s customers within the parameters of the program. Must be able to participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested.