Full Time Remote Work/Work from Home Customer Service Agent (English Speaking)

PSG Global Solutions

Madison Wisconsin

United States

Customer Service / Call Center
(No Timezone Provided)

**The Opportunity**

We're looking for a **Full Time Remote Work/Work from Home Customer Service Agent (English Speaking)** , working in the **BPO** industry in **Madison, Wisconsin** .

+ Provide exceptional customer service support in English.

+ Take reservations for appointment times for public sector entities.

+ Answer other questions of the customer.

**Our Client**

Our client is a next-generation contact center and technology company. Combining domestic and off-shore offices with virtual agents.

Creating a close-knit and family-oriented experience that may be as virtual as it is real. Employees take notice, with a Glassdoor rating of 4.4 and 87% saying they would recommend working there.

Creating positive customer sales and service experiences. Developing customized solutions for large and forward-looking brands. Engaging their clients' customers on email, live chat, social media, and voice calls. Making their customers take notice - avoiding long hold times to help customers get what they want. What they need.

Is this position what you need? What's holding you back?

**Experience Required for Your Success**

+ Relative experience in customer service is a preferred

+ Proficient in English Communication

+ Must own Windows PC (Laptop/Desktop) - minimum 4 GB RAM

+ Must have a solid (Ethernet Cable) Internet Connection to PC with at least 10 Mbps Download Speed and 5 Mbps Upload Speed

+ Must pass an online test verifying if PC Setup and Internet connection meet minimum requirements for remote work

+ Must have wired headset with microphone connected to PC

+ Must reside within any of following states: Texas, Wisconsin, Michigan, Iowa or Illinois supported by Government issued ID

+ Ability to clear a basic background check

+ Must be available to work on full time schedule hours varying between 7:00 AM - 5:00 PM CENTRAL TIME, Monday-Friday

**Details**

The pay range we are offering is **12 to** **14** per hour. This position may present an opportunity to go permanent.

**What Do You Think?**

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here .

Not exactly? Join Our Talent Community () , and we'll let you know of additional opportunities.

EOE Protected Veterans/Disability

Full Time Remote Work/Work from Home Customer Service Agent (English Speaking)

PSG Global Solutions

Madison Wisconsin

United States

Customer Service / Call Center

(No Timezone Provided)

**The Opportunity**

We're looking for a **Full Time Remote Work/Work from Home Customer Service Agent (English Speaking)** , working in the **BPO** industry in **Madison, Wisconsin** .

+ Provide exceptional customer service support in English.

+ Take reservations for appointment times for public sector entities.

+ Answer other questions of the customer.

**Our Client**

Our client is a next-generation contact center and technology company. Combining domestic and off-shore offices with virtual agents.

Creating a close-knit and family-oriented experience that may be as virtual as it is real. Employees take notice, with a Glassdoor rating of 4.4 and 87% saying they would recommend working there.

Creating positive customer sales and service experiences. Developing customized solutions for large and forward-looking brands. Engaging their clients' customers on email, live chat, social media, and voice calls. Making their customers take notice - avoiding long hold times to help customers get what they want. What they need.

Is this position what you need? What's holding you back?

**Experience Required for Your Success**

+ Relative experience in customer service is a preferred

+ Proficient in English Communication

+ Must own Windows PC (Laptop/Desktop) - minimum 4 GB RAM

+ Must have a solid (Ethernet Cable) Internet Connection to PC with at least 10 Mbps Download Speed and 5 Mbps Upload Speed

+ Must pass an online test verifying if PC Setup and Internet connection meet minimum requirements for remote work

+ Must have wired headset with microphone connected to PC

+ Must reside within any of following states: Texas, Wisconsin, Michigan, Iowa or Illinois supported by Government issued ID

+ Ability to clear a basic background check

+ Must be available to work on full time schedule hours varying between 7:00 AM - 5:00 PM CENTRAL TIME, Monday-Friday

**Details**

The pay range we are offering is **12 to** **14** per hour. This position may present an opportunity to go permanent.

**What Do You Think?**

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here .

Not exactly? Join Our Talent Community () , and we'll let you know of additional opportunities.

EOE Protected Veterans/Disability