Business Analyst, Data Analytics & Reporting - Remote

ReedGroup

Ohio

United States

Information Technology
(No Timezone Provided)

Business Analyst, Data Analytics & Reporting - Remote-(21000798)

Description

The Business Analyst has overall accountability for the construction (business requirements, system analysis, custom development requirements, configuration, and quality) of ReedGroup’s leave administration application. The Business Analyst has technical knowledge and is responsible for creating high-level analysis, system configuration, technical documentation, and testing. The Business Analyst is also responsible for coordinating production reviews, achieving stability of all newly implemented projects into production, and completing the transition to operations for ongoing support.

Your Responsibilities

  • Review clients’ leave and disability policies, document client requirements, and translate needs into business requirements documents.
  • Write clear and concise business requirements ensuring that requirement statements are complete, consistent, comprehensible, feasible, unambiguous, traceable, and verifiable.
  • Identify process gaps or risks and provide ReedGroup best practices, and data-driven solutions to our clients.
  • Lead our clients through our ReedGroup claim system including workflows and system demonstrations.
  • Discuss employee and employer communications, obtain redlines and client approval and implement and configure agreed upon versions.
  • Review data integration specifications with clients and support clients’ needs in accordance with inbound and outbound file feed functionality.
  • Leverage and enhance standard test matrix, conduct test scenarios, identify configuration gaps, resolve issues, and obtain client sign-off for user acceptance testing (UAT).
  • Submit and track tickets for development items, client standups, and defect fix support.
  • Maintain accurate and timely delivery commitments in Smartsheets and/or other project tracking tools approved by management.
  • Align custom configurations and development to ReedGroup development release schedule.
  • Obtain client sign-off on all business requirements, including file feed validation and testing.
  • Improve existing internal processes by studying current practices, identifying bottlenecks, and recommending efficient solutions.
  • Collaborate with all internal and external stakeholders.
  • Reporting Relationships

    As our Business Analyst, you will report to our Director, Business Configuration and Shared Services who reports to our Second Vice President, Account Management.

    Qualifications

    Your Qualifications

  • Bachelor's Degree in an appropriate field of study or equivalent work experience.
  • International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (EBCA) is preferred.
  • Leave of Absence and Disability knowledge is preferred.
  • SQL experience is strongly preferred.
  • Enterprise systems (JIRA, Smartsheets, ServiceNow, Workday) knowledge is preferred.
  • Proficiency in Microsoft applications including Excel, Word, PowerPoint, and Outlook.
  • Experience working with Agile methodologies.
  • Demonstrated strong analytical rigor and logical thinking with a continuous process improvement mindset.
  • Ability to synthesize information across multiple platforms, systems, and organizations and interpret data in a way that “tells the story” on performance and actionable change.
  • Analytical and inquisitive problem solver.
  • Ability to champion change and influence people to adopt new ways of performing work by demonstrating effectiveness in interpersonal, verbal and written communication skills.
  • Extremely organized with excellent follow-up skills.
  • Consistently delivers with a high level of accuracy.
  • Strong time-management with the ability to work in a fast-paced environment and manage multiple simultaneous priorities.
  • Ability to take on more complex, high profile projects which require multiple integrated systems with new customer-specific requirements.
  • Proactively manage multiple stakeholders across several departments to agree upon and deploy solutions.
  • Provide consultative direction regarding technology or process solutions to help internal and external stakeholders understand options to meet requirements.
  • Strong written and verbal communication and documentation skills.
  • Open to receiving and providing coaching and guidance as needed.
  • Location

    This position is a remote/work from home position that can be located anywhere in the Continental United States.

    Travel

    Up to 10% travel within US

    Our Promise

    Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

    We Offer

  • Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
  • Competitive compensation package.
  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
  • Life and disability insurance.
  • A great 401(k) with company match.
  • Tuition assistance, paid parental leave and backup family care.
  • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
  • Employee Resource Groups that advocate for inclusion and diversity in all that we do.
  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
  • Business Analyst, Data Analytics & Reporting - Remote

    ReedGroup

    Ohio

    United States

    Information Technology

    (No Timezone Provided)

    Business Analyst, Data Analytics & Reporting - Remote-(21000798)

    Description

    The Business Analyst has overall accountability for the construction (business requirements, system analysis, custom development requirements, configuration, and quality) of ReedGroup’s leave administration application. The Business Analyst has technical knowledge and is responsible for creating high-level analysis, system configuration, technical documentation, and testing. The Business Analyst is also responsible for coordinating production reviews, achieving stability of all newly implemented projects into production, and completing the transition to operations for ongoing support.

    Your Responsibilities

  • Review clients’ leave and disability policies, document client requirements, and translate needs into business requirements documents.
  • Write clear and concise business requirements ensuring that requirement statements are complete, consistent, comprehensible, feasible, unambiguous, traceable, and verifiable.
  • Identify process gaps or risks and provide ReedGroup best practices, and data-driven solutions to our clients.
  • Lead our clients through our ReedGroup claim system including workflows and system demonstrations.
  • Discuss employee and employer communications, obtain redlines and client approval and implement and configure agreed upon versions.
  • Review data integration specifications with clients and support clients’ needs in accordance with inbound and outbound file feed functionality.
  • Leverage and enhance standard test matrix, conduct test scenarios, identify configuration gaps, resolve issues, and obtain client sign-off for user acceptance testing (UAT).
  • Submit and track tickets for development items, client standups, and defect fix support.
  • Maintain accurate and timely delivery commitments in Smartsheets and/or other project tracking tools approved by management.
  • Align custom configurations and development to ReedGroup development release schedule.
  • Obtain client sign-off on all business requirements, including file feed validation and testing.
  • Improve existing internal processes by studying current practices, identifying bottlenecks, and recommending efficient solutions.
  • Collaborate with all internal and external stakeholders.
  • Reporting Relationships

    As our Business Analyst, you will report to our Director, Business Configuration and Shared Services who reports to our Second Vice President, Account Management.

    Qualifications

    Your Qualifications

  • Bachelor's Degree in an appropriate field of study or equivalent work experience.
  • International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (EBCA) is preferred.
  • Leave of Absence and Disability knowledge is preferred.
  • SQL experience is strongly preferred.
  • Enterprise systems (JIRA, Smartsheets, ServiceNow, Workday) knowledge is preferred.
  • Proficiency in Microsoft applications including Excel, Word, PowerPoint, and Outlook.
  • Experience working with Agile methodologies.
  • Demonstrated strong analytical rigor and logical thinking with a continuous process improvement mindset.
  • Ability to synthesize information across multiple platforms, systems, and organizations and interpret data in a way that “tells the story” on performance and actionable change.
  • Analytical and inquisitive problem solver.
  • Ability to champion change and influence people to adopt new ways of performing work by demonstrating effectiveness in interpersonal, verbal and written communication skills.
  • Extremely organized with excellent follow-up skills.
  • Consistently delivers with a high level of accuracy.
  • Strong time-management with the ability to work in a fast-paced environment and manage multiple simultaneous priorities.
  • Ability to take on more complex, high profile projects which require multiple integrated systems with new customer-specific requirements.
  • Proactively manage multiple stakeholders across several departments to agree upon and deploy solutions.
  • Provide consultative direction regarding technology or process solutions to help internal and external stakeholders understand options to meet requirements.
  • Strong written and verbal communication and documentation skills.
  • Open to receiving and providing coaching and guidance as needed.
  • Location

    This position is a remote/work from home position that can be located anywhere in the Continental United States.

    Travel

    Up to 10% travel within US

    Our Promise

    Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

    We Offer

  • Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
  • Competitive compensation package.
  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
  • Life and disability insurance.
  • A great 401(k) with company match.
  • Tuition assistance, paid parental leave and backup family care.
  • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
  • Employee Resource Groups that advocate for inclusion and diversity in all that we do.
  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.