[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Benefits / Schedule must include 1 weekend day / Starts June 20th - As a Call Center Rep you'll: Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern; Answer alarms and inbound phone calls according to protocol, determine response requirements and relative priorities of situations, and dispatch in accordance with established procedures, including determining location and type of response required; Answer customer questions using scripted and non-scripted responses; Record details of calls, dispatches, and messages; Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance...Hiring Fast >>
Associated topics: answer, associate, csr, customer care representative, customer service, customer service associate, customer service specialist, phone, support, tsr
VRI
Silver Spring Maryland
United States
Customer Service / Call Center
(No Timezone Provided)
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Benefits / Schedule must include 1 weekend day / Starts June 20th - As a Call Center Rep you'll: Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern; Answer alarms and inbound phone calls according to protocol, determine response requirements and relative priorities of situations, and dispatch in accordance with established procedures, including determining location and type of response required; Answer customer questions using scripted and non-scripted responses; Record details of calls, dispatches, and messages; Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance...Hiring Fast >>
Associated topics: answer, associate, csr, customer care representative, customer service, customer service associate, customer service specialist, phone, support, tsr