FT Customer Service Representative (Work From Home)

KePRO

Fort Washington Maryland

United States

Customer Service / Call Center
(No Timezone Provided)

[Call Center / Fully Remote] - Anywhere in U.S. / Generous Salary & Benefits (Health-Dental-Vision-PTO-Retirement Savings- Corporate Wellness-Educational Assistance-Corporate Discounts - As a Customer Service Rep you'll: Answer incoming calls to the Call Center to route calls, gather precise/accurate demographic information, gather accurate documentation of messages, and distribute information to appropriate person(s); Accurate and complete recording of intake and scheduling information for initial sessions; Explain Kepro EAP benefits and managed care procedures to callers; Coordinate Clinical Supervisor consults; Issue and send payment vouchers to Contract Providers; Coordinate Managed Care paperwork to be sent to Contract Providers; Complete daily follow up procedure for customer service related hotline faxes...Hiring Fast >>
Associated topics: agent, answer, call center specialist, rep, representative, service agent, service specialist, technical support, telephone, tsr

FT Customer Service Representative (Work From Home)

KePRO

Fort Washington Maryland

United States

Customer Service / Call Center

(No Timezone Provided)

[Call Center / Fully Remote] - Anywhere in U.S. / Generous Salary & Benefits (Health-Dental-Vision-PTO-Retirement Savings- Corporate Wellness-Educational Assistance-Corporate Discounts - As a Customer Service Rep you'll: Answer incoming calls to the Call Center to route calls, gather precise/accurate demographic information, gather accurate documentation of messages, and distribute information to appropriate person(s); Accurate and complete recording of intake and scheduling information for initial sessions; Explain Kepro EAP benefits and managed care procedures to callers; Coordinate Clinical Supervisor consults; Issue and send payment vouchers to Contract Providers; Coordinate Managed Care paperwork to be sent to Contract Providers; Complete daily follow up procedure for customer service related hotline faxes...Hiring Fast >>
Associated topics: agent, answer, call center specialist, rep, representative, service agent, service specialist, technical support, telephone, tsr