100% Remote HR Specialist (DLS Case Managers)

Aston Carter

Seattle Washington

United States

Other
(No Timezone Provided)

Description:

100% Remote

Candidates must be willing to work OT including weekend days as needed

Responsibilities:

•Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees

•Serve as a point of contact for assigned employees (150 - 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans

•Leverage duration guidelines, best practice tools and resources to support oversight of a leave event as appropriate

•Critically assess and adjust the case management plan to an employee's changing needs

•Address and respond to sensitive situations

•Troubleshoot issues and seek to remove barriers before, during, or after a leave event

•Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs

•Identify and solve problems that may arise, sometimes with limited information

•Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace

•Educate managers and business partners on employee concerns and needs prior to being off or returning back to work

•Communicate regular updates to employees and stakeholders both verbally and in writing

•Ensure compliance with standard work, federal/state regulations, and company policy

•Maintain system records to ensure accurate and timely information/documentation

•Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate

•Flexibility to work nights and weekend

Basic qualifications:

•Bachelor's degree or 5 + years of professional or military experience

•1+ years of experience as a case manager using case management systems, reviewing cases for eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management plan. 6+ years of experience will qualify in lieu of a Bachelor's degree.

Skills:

FMLA, Leave of Absence, HR, Accommodations, Case Management

Preferred qualifications:

•2+ years of related experience in a leave of absence and/or disability claim management role

•Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA

•Experience working multiple projects or cases independently in environment with changing priorities

•Experience working with confidential information

•SPHR, PHR, or CPDM certifications, or equivalent

•Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states

•Experience with global service and employee delivery

•Strong problem solving, time management and priority setting skills

•Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters

Experience Level:

Intermediate Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

100% Remote HR Specialist (DLS Case Managers)

Aston Carter

Seattle Washington

United States

Other

(No Timezone Provided)

Description:

100% Remote

Candidates must be willing to work OT including weekend days as needed

Responsibilities:

•Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees

•Serve as a point of contact for assigned employees (150 - 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans

•Leverage duration guidelines, best practice tools and resources to support oversight of a leave event as appropriate

•Critically assess and adjust the case management plan to an employee's changing needs

•Address and respond to sensitive situations

•Troubleshoot issues and seek to remove barriers before, during, or after a leave event

•Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs

•Identify and solve problems that may arise, sometimes with limited information

•Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace

•Educate managers and business partners on employee concerns and needs prior to being off or returning back to work

•Communicate regular updates to employees and stakeholders both verbally and in writing

•Ensure compliance with standard work, federal/state regulations, and company policy

•Maintain system records to ensure accurate and timely information/documentation

•Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate

•Flexibility to work nights and weekend

Basic qualifications:

•Bachelor's degree or 5 + years of professional or military experience

•1+ years of experience as a case manager using case management systems, reviewing cases for eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management plan. 6+ years of experience will qualify in lieu of a Bachelor's degree.

Skills:

FMLA, Leave of Absence, HR, Accommodations, Case Management

Preferred qualifications:

•2+ years of related experience in a leave of absence and/or disability claim management role

•Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA

•Experience working multiple projects or cases independently in environment with changing priorities

•Experience working with confidential information

•SPHR, PHR, or CPDM certifications, or equivalent

•Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states

•Experience with global service and employee delivery

•Strong problem solving, time management and priority setting skills

•Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters

Experience Level:

Intermediate Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.