Pet Insurance Advisor - Partly remote working
Confidential
Hampshire Hampshire
United Kingdom
Customer Service / Call Center
(No Timezone Provided)
Pet Insurance Advisor- Part office-based and Part working from home
Start Dates of the following :
20th September & 4th October
Location: Portsmouth, you will work three days from home and two days within the office once full time training has been completed
Salary: £19,000
Hours of Work: First 4 weeks Mon to Fri 9am until 5pm after that will be a shift rota between 8am and 8pm and 1 in 3 Saturdays.
Dynamite Recruitment is delighted to be recruiting a Pet Insurance Advisor for one of our top 10 clients. This is an amazing opportunity to kick start a career in insurance working for an award-winning business and leading service provider.
As a Pet Insurance Advisor, you will provide excellent customer service and effective administration support to all customers regarding their insurance through every channel.
As a Pet Insurance Advisor you will be responsible for:
Working within a specialist pet insurance team assisting customers with general enquiries regarding their products
Receiving inbound calls from customers with general enquiries related to pet insurance
To provide advice on their policies and pet related situations in general
Responding to customer emails professionally and within agreed SLA agreements
Liaising with third parties to investigate into customer enquiries and provide solutions
Updating customers via the telephone and email where necessary
To encourage customers to take additional products and services where there could be a benefit to doing so - very soft upsell IF at all
Administration to support customers enquiries
The ideal person will
Have strong communication and customer service skills.
Be able multitask and manage workload effectively.
Work on own initiative
Be target and results driven.
Target Driven.
Works well in a fast-paced environment.
Thrives off solving problems.
Experience of achieving targets.
A passion for pets would be a huge benefit but this isn't essential
Please submit your CV immediately! if you are keen to be considered
INDDYN
Pet Insurance Advisor - Partly remote working
Confidential
Hampshire Hampshire
United Kingdom
Customer Service / Call Center
(No Timezone Provided)
Pet Insurance Advisor- Part office-based and Part working from home
Start Dates of the following :
20th September & 4th October
Location: Portsmouth, you will work three days from home and two days within the office once full time training has been completed
Salary: £19,000
Hours of Work: First 4 weeks Mon to Fri 9am until 5pm after that will be a shift rota between 8am and 8pm and 1 in 3 Saturdays.
Dynamite Recruitment is delighted to be recruiting a Pet Insurance Advisor for one of our top 10 clients. This is an amazing opportunity to kick start a career in insurance working for an award-winning business and leading service provider.
As a Pet Insurance Advisor, you will provide excellent customer service and effective administration support to all customers regarding their insurance through every channel.
As a Pet Insurance Advisor you will be responsible for:
Working within a specialist pet insurance team assisting customers with general enquiries regarding their products
Receiving inbound calls from customers with general enquiries related to pet insurance
To provide advice on their policies and pet related situations in general
Responding to customer emails professionally and within agreed SLA agreements
Liaising with third parties to investigate into customer enquiries and provide solutions
Updating customers via the telephone and email where necessary
To encourage customers to take additional products and services where there could be a benefit to doing so - very soft upsell IF at all
Administration to support customers enquiries
The ideal person will
Have strong communication and customer service skills.
Be able multitask and manage workload effectively.
Work on own initiative
Be target and results driven.
Target Driven.
Works well in a fast-paced environment.
Thrives off solving problems.
Experience of achieving targets.
A passion for pets would be a huge benefit but this isn't essential
Please submit your CV immediately! if you are keen to be considered
INDDYN