Collections Admin - Remote

Company Overview

Established in 1984, Beemac Trucking is a premier transportation company providing asset-based trucking, logistics, port, warehousing, and specialized services to customers throughout North America. Headquartered in Ambridge, PA, Beemac operates over 400 trucks, and has 34 terminals nationwide.

Job Summary:

As a Collections Admin, you will be responsible for applying daily customer payments to accounts; ensuring payments are applied correctly by properly researching payments and working with collections team. You will work directly with the collections department to ensure customers' accounts are set up correctly; monitor new customers for initial invoice review; upload invoices to customer websites for payment; other tasks that pertain to customer set-up and collections as needed. This includes working with all departments and customers to provide appropriate steps to resolve disputes and issues.

Responsibilities and Duties:

• Daily cash application from checks, ACH or Wire payments
• Processing credit requests for new customers
• Reviewing credit for existing customer when credit extension is requested
• Initiate calls and/or correspondence with customers to ensure account was set up correctly for billing and collections
• Place initial call and initiate written correspondence to customers once first invoices is created.
• Conduct account research and analysis to resolve billing disputes and payment discrepancies if needed.
• Help the collections team reduce delinquency of accounts by providing support as needed
• Weekly uploads of invoices to carrier websites
• Communicate and follow up effectively with direct manager regarding customer issues on a timely basis
• Establish and maintain effective and cooperative working relationships with customers and company staff
• Weekly and monthly reporting to direct supervisor
• Meet defined department goals
• Retain procedural information with note taking.
• Provide top notch customer service to both internal and external customers
• Perform special assignments/projects as required

Preferred Qualifications:

• Must be able to work full time, Monday through Friday, 8am to 5pm, with overtime as needed
• 2-4 years of experience in accounts receivable, customer service, or collections
• Must be able to work independently based on periodic guidance and direction - with excellent organization, accuracy and follow-up skills
• Time Management; able to effectively work on multiple tasks at a given time and maintain a high performance on each task.
• Strong communication skills to include verbal and written.
• Able to use Microsoft Office Suite as well as various technology and web-based software
• Must be able to perform tasks in a timely and safe matter
• Must be able to multi-task

The Many Benefits of Beemac:

• Employee Stock Ownership Program (ESOP). WE ARE 100% EMPLOYEE OWNED!!!
• Health/Dental/Vision//LTD/Life & AD&D.
• Paid Time Off and Paid Vacation Holidays.
• 401(k), Safe Harbor program plus company matching.
• Focused career development.

Other Perks:

• We celebrate the achievement and successes of our teammates.
• We support our local communities and encourage our employees to volunteer for a myriad of charity events and activities.
• Why you should join us:
• We are growing at a fast pace with consistent year over year revenue increases of more than 100%.
• We offer a dynamic company culture that values our employees as our greatest assets. We celebrate the fact that our employees are at the center of making our company flourish.
• We are a Team! One SWARM…one GOAL!

2020 and 2019 Accomplishments:

• Ranked No. 927 on the Inc. 5000 List for 2020.
• Ranked No. 169 in Commercial Carrier Journal's "Top 250" rankings for 2020.
• Ranked 2nd in the 2020 Pittsburgh Business Times "Fast 50" Award.
• Named a winner of the Pittsburgh Post-Gazette's "Top Workplaces 2019" Award.
• Ranked 3rd in the extra-large company category in the 2019 Pittsburgh Business Times "Best Places to Work" Award.

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