FT Customer Support Specialist (Work From Home)

User Interviews

Sandy Utah

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / $35k per year / 100% premium-covered healthcare + dental + vision / Office setup budget / 401k / PTO / Support tickets & chat only (no phones) - As a Customer Support Specialist you'll: Manage all support tickets and live chat for participant audience; Track insights, digest feedback, and identify potential improvements to the participant experience; Manage participant account reviews, helping to keep participant base healthy; Own and develop processes for customer satisfaction; Manage participant incentive payments; Update participant support pages according to new product updates/processes that are released...Hiring Fast >>
Associated topics: desktop, help desk, information technology, network, service, support analyst, technical, technical support, technical support specialist, technician ii

FT Customer Support Specialist (Work From Home)

User Interviews

Sandy Utah

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] - Anywhere in U.S. / $35k per year / 100% premium-covered healthcare + dental + vision / Office setup budget / 401k / PTO / Support tickets & chat only (no phones) - As a Customer Support Specialist you'll: Manage all support tickets and live chat for participant audience; Track insights, digest feedback, and identify potential improvements to the participant experience; Manage participant account reviews, helping to keep participant base healthy; Own and develop processes for customer satisfaction; Manage participant incentive payments; Update participant support pages according to new product updates/processes that are released...Hiring Fast >>
Associated topics: desktop, help desk, information technology, network, service, support analyst, technical, technical support, technical support specialist, technician ii