Inside Customer Account Manager (Remote)
Advance Auto Parts
2021-10-22T17:13:52Z
Dallas
Texas
United States
Sales
(No Timezone Provided)
Career Description
Job Description ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned:
Achieves assigned performance goals and objectives as set by management to grow parts business Manages a finite number of active customers as defined by management Develops new leads by utilizing all available resources, including referrals, web and other electronic media Maximizes current customer potential by using all available resources, including but not limited to CRM contact and data mining tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, developing and leveraging relationships, maintaining current knowledge of new product and market developments Documents all relevant account activity in the CRM tool or other appropriate areas Represents Advance Auto Parts in a highly professional manner and in accordance with the company's code of conduct and ethics Maintains a current working knowledge of local markets and adapts sales strategy to customers within these markets Maintains current automotive knowledge and computer technical skills Maintains positive working relationships with field and store sales teams, customer support and other internal departments QUALIFICATIONS
Strong written and verbal communication skills Effective negotiation skills Demonstrates proficiency with Microsoft Office products and Windows EDUCATION/EXPERIENCE
1-3 Years Sales Experience Telemarketing or customer service experience (1-3 years minimum) in areas of new account solicitation and customer development Automotive industry experience is preferred, but not required CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
AAPPRS
Inside Customer Account Manager (Remote)
Career Description
Job Description ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned:
Achieves assigned performance goals and objectives as set by management to grow parts business Manages a finite number of active customers as defined by management Develops new leads by utilizing all available resources, including referrals, web and other electronic media Maximizes current customer potential by using all available resources, including but not limited to CRM contact and data mining tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, developing and leveraging relationships, maintaining current knowledge of new product and market developments Documents all relevant account activity in the CRM tool or other appropriate areas Represents Advance Auto Parts in a highly professional manner and in accordance with the company's code of conduct and ethics Maintains a current working knowledge of local markets and adapts sales strategy to customers within these markets Maintains current automotive knowledge and computer technical skills Maintains positive working relationships with field and store sales teams, customer support and other internal departments QUALIFICATIONS
Strong written and verbal communication skills Effective negotiation skills Demonstrates proficiency with Microsoft Office products and Windows EDUCATION/EXPERIENCE
1-3 Years Sales Experience Telemarketing or customer service experience (1-3 years minimum) in areas of new account solicitation and customer development Automotive industry experience is preferred, but not required CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
AAPPRS