Senior Data Analyst - Remote
New Relic, Inc.
2021-11-03T20:38:47Z
Miami
Florida
United States
Customer Service / Call Center
(No Timezone Provided)
Description
Your Opportunity
We seek a Senior Data Analyst to build a fresh pathway to understanding for data-hungry business leaders. Our Data Operating System Team is passionate about serving our 14,000+ customers, as well as crafting a bespoke Enterprise customer experience.
As an experienced problem-solver working with Finance and Accounting stakeholders, transform how we use data to understand, take action, and optimize our business!
In addition to our central San Francisco location (expected to open up again in 2022), remote candidates who can work West Coast hours from a home office where New Relic can do business are welcome to apply.
What You’ll Do
Perform exploratory data analysis of new data sources to gain a deeper understanding of how that data will advise business decisions. Transform data to make it more universally usable for all analysts in the company. Work closely with Data Engineers/Scientists in order to automate the collection and analysis of the raw data required for the models you build. Routinely write efficient, legible, and well-commented SQL. Create useful self-service dashboards for business partners. Clearly scope, track, execute, and communicate on projects in an Agile environment. Partner with business owners in marketing, product, finance, sales, engineering, etc, to extract and analyze data from large data tables using SQL, Excel, Python, or R to translate findings into actions.
Your Qualifications
Must-have:
3-4 years writing sophisticated queries with SQL. 2+ years experience communicating analytical findings to executives, including metric dashboarding, storytelling, and presentation skills, making recommendations based on data-backed insights. Experience with some of these dataset types or specific tools : CRM (Salesforce/Gainsight), Billing Systems (Zuora), and Financial Planning (Anaplan). Superb ability to explain “what it is,” “why it matters,” and “what should we do,” in terms of data and analysis to a non-technical audience! Connecting data sources and building dashboards in Tableau. Nice-to-have:
Growth metrics knowledge and use of SaaS Pirate metrics, calculations, and definitions (AARRR). 1+ year of Python/R/SAS/SPSS experience, understanding how to use statistical and machine learning packages. Use of Periscope Data, Looker, Mode Analytics, JIRA (tickets), Airflow (Data ETL), Redshift, and/or Snowflake. Please note that visa sponsorship is not available for this position.
We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
Read more about and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.
Senior Data Analyst - Remote
Customer Service / Call Center
Description
Your Opportunity
We seek a Senior Data Analyst to build a fresh pathway to understanding for data-hungry business leaders. Our Data Operating System Team is passionate about serving our 14,000+ customers, as well as crafting a bespoke Enterprise customer experience.
As an experienced problem-solver working with Finance and Accounting stakeholders, transform how we use data to understand, take action, and optimize our business!
In addition to our central San Francisco location (expected to open up again in 2022), remote candidates who can work West Coast hours from a home office where New Relic can do business are welcome to apply.
What You’ll Do
Perform exploratory data analysis of new data sources to gain a deeper understanding of how that data will advise business decisions. Transform data to make it more universally usable for all analysts in the company. Work closely with Data Engineers/Scientists in order to automate the collection and analysis of the raw data required for the models you build. Routinely write efficient, legible, and well-commented SQL. Create useful self-service dashboards for business partners. Clearly scope, track, execute, and communicate on projects in an Agile environment. Partner with business owners in marketing, product, finance, sales, engineering, etc, to extract and analyze data from large data tables using SQL, Excel, Python, or R to translate findings into actions.
Your Qualifications
Must-have:
3-4 years writing sophisticated queries with SQL. 2+ years experience communicating analytical findings to executives, including metric dashboarding, storytelling, and presentation skills, making recommendations based on data-backed insights. Experience with some of these dataset types or specific tools : CRM (Salesforce/Gainsight), Billing Systems (Zuora), and Financial Planning (Anaplan). Superb ability to explain “what it is,” “why it matters,” and “what should we do,” in terms of data and analysis to a non-technical audience! Connecting data sources and building dashboards in Tableau. Nice-to-have:
Growth metrics knowledge and use of SaaS Pirate metrics, calculations, and definitions (AARRR). 1+ year of Python/R/SAS/SPSS experience, understanding how to use statistical and machine learning packages. Use of Periscope Data, Looker, Mode Analytics, JIRA (tickets), Airflow (Data ETL), Redshift, and/or Snowflake. Please note that visa sponsorship is not available for this position.
We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
Read more about and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.