Senior Program Manager, Data Center (Remote)

Iron Mountain Incorporated

Richmond Virginia

United States

Customer Service / Call Center
(No Timezone Provided)

Responsibilities:

  • Lead cross-functional, globally distributed teams in the successful execution of key programs’ and workstream implementations, system and process standardization, and data center infrastructure and support.

  • Meets project outcomes, including commitments around performance, schedule, cost, and resources.

  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model.

  • Is the focal point for change management, issue management, and escalation resolutions.

  • Manage all aspects of given initiatives, from requirements gathering to implementation over the entire lifecycle.

  • Ensure that the scope of the projects align with business priorities. Manage relationships with key stakeholders and sponsors, and escalate project risks on a timely basis for decision resolution and disposition.

  • Produce all relevant program management deliverables such as objectives and requirements, risk assessments, project plans, budgets, status reports, open issues logs, action items list etc.

  • Support project and program managers within and outside the program.

  • Applies company and industry program and project management best practices with agility, ensuring processes, standards, and governance plans are effective and align with the data center’s mission, culture, and strategic priorities.

  • Key Skills, Requirements and Competencies:

  • 10+ years of experience running complex global programs and projects, effectively leading across matrixed teams applying various methodologies and strategies

  • Familiarity with data center facilities operations and/or data center colocation services

  • Understanding of quote to cash processes and platforms

  • Proven ability to build and lead integrated teams (business and technology) from various internal and external organizations across multiple sites

  • Adept at helping team members harness and develop strengths in pursuit of successful project outcomes

  • Ability to achieve broadly communicated objectives with a minimal amount of supervision

  • Ability to engage cross-functionally across multiple, complex teams to achieve results

  • Proven problem-solving, escalation and decision management decision-making, and communications skills

  • Effective consultative and influencing approach

  • Proven ability to enact change quickly and effectively

  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, including with globally dispersed teams

  • PMP and Scrum Master certifications desired; Strong project management/process background required; 10+ years of experience with a variety of methodologies (i.e., Waterfall and Agile) and proficiency in common project planning tools such as MS Project

  • Bachelor’s degree required; master’s degree desirable or career/experience equivalent

  • Travel may be required and is dependent on program needs

  • As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

    Category: Information Technology Group

    Senior Program Manager, Data Center (Remote)

    Iron Mountain Incorporated

    Richmond Virginia

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Responsibilities:

  • Lead cross-functional, globally distributed teams in the successful execution of key programs’ and workstream implementations, system and process standardization, and data center infrastructure and support.

  • Meets project outcomes, including commitments around performance, schedule, cost, and resources.

  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model.

  • Is the focal point for change management, issue management, and escalation resolutions.

  • Manage all aspects of given initiatives, from requirements gathering to implementation over the entire lifecycle.

  • Ensure that the scope of the projects align with business priorities. Manage relationships with key stakeholders and sponsors, and escalate project risks on a timely basis for decision resolution and disposition.

  • Produce all relevant program management deliverables such as objectives and requirements, risk assessments, project plans, budgets, status reports, open issues logs, action items list etc.

  • Support project and program managers within and outside the program.

  • Applies company and industry program and project management best practices with agility, ensuring processes, standards, and governance plans are effective and align with the data center’s mission, culture, and strategic priorities.

  • Key Skills, Requirements and Competencies:

  • 10+ years of experience running complex global programs and projects, effectively leading across matrixed teams applying various methodologies and strategies

  • Familiarity with data center facilities operations and/or data center colocation services

  • Understanding of quote to cash processes and platforms

  • Proven ability to build and lead integrated teams (business and technology) from various internal and external organizations across multiple sites

  • Adept at helping team members harness and develop strengths in pursuit of successful project outcomes

  • Ability to achieve broadly communicated objectives with a minimal amount of supervision

  • Ability to engage cross-functionally across multiple, complex teams to achieve results

  • Proven problem-solving, escalation and decision management decision-making, and communications skills

  • Effective consultative and influencing approach

  • Proven ability to enact change quickly and effectively

  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, including with globally dispersed teams

  • PMP and Scrum Master certifications desired; Strong project management/process background required; 10+ years of experience with a variety of methodologies (i.e., Waterfall and Agile) and proficiency in common project planning tools such as MS Project

  • Bachelor’s degree required; master’s degree desirable or career/experience equivalent

  • Travel may be required and is dependent on program needs

  • As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

    Category: Information Technology Group