Manager, Reporting - Telecommute

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Manager - Operations Reporting is responsible managing Data, Reporting & Analytics team whose mission is to enable faster, optimized decisions for the entire business. We do this by collaboratively designing and implementing solutions to cross-functional business problems. We focus on data, reporting, and analytical solutions, and we facilitate data- and Business Intelligence (BI)-related process design, documentation, training, and governance. We aspire to faster data discovery and time-to-insight by creating a widely shared understanding of all data assets. We see this role as a catalyst for unlocking efficiency, speed, and greater value in analytical workstreams by deploying an active, responsive, and resilient data governance model

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Design, evangelize, and implement an Operations master data and metadata strategy roadmap for active data governance over data assets across all domains and platforms
• Collaboratively develop and implement governance policies and processes that balance centralized control and standardization with decentralized speed and flexibility
• Quantify and communicate the value of master data and metadata
• Oversee implementation and ongoing administration of a modern metadata system
• Evaluate, monitor, maintain, communicate data quality status across assets
• Effectively lead cross functional data governance/steward committees
• Guide consolidation of a fragmented landscape of data assets
• Define and oversee development of robust data audits to flag and communicate data quality issues - and create closed loop businesses process to resolve them.
• Partner with business & IT to identify and facilitate quick resolution of data quality issues
• Ensure processes incorporate sufficient data quality validation within test plans; participate in the testing process, as needed
• Identify opportunities for process improvement and increased automation to drive efficiencies - prepare justification and provides leadership to help implement
• Lead the intraday planning process for Operations, create intraday forecast distributions, compare requirements against available staffing and initiate short term staffing actions to meet service level goals
• Work closely with business leaders to ensure you understand the uniqueness of Units and the impacts the Data, Claims and Customer care teams have on each other and the business, directly impacting our business' operational success and growth
• Lead the analysis and participate in the monthly and weekly operations reviews
• Support big-picture thinking across digital/data-related projects. The focus here is to ensure digital transformation is taking-place and putting a product-management lens (bringing many teams together) on projects that might otherwise be a bit siloed
• Be a catalyst for change and support digital transformation and data-first decision-making across the organization
• Be a partner for strategic innovation, helping other teams see the blueprint and working closely with them as they innovate
• Partner with UHC Tech & vendor strategic partners on innovation projects
• Create a culture of innovation that synchronizes with business data strategy

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Administration or related experience
• 3+ years of management experience in IMS, Data Reporting or Analytics with direct & indirect reports
• 7+ years process and/or project management, consulting, or related business experience with knowledge of process management/improvement methodologies
• Knowledge of full-spectrum data management and enabling technologies
• Program management experience, ideally with experience overseeing large IT projects
• Integrity, grit, and a passion for UHG's mission & Values
• Experience with modern data and BI tools/technologies
• Experience with data transformation/modeling and visualization languages/tools
• Solid SQL skills
• Experience leading a team to a shared goal
• Ability to work non-traditional hours, in non-traditional settings. This includes weekends, evenings and holidays
• Ability to identify and differentiate critical technologies from those that provide little benefit or value to the Company
• Ability to work a flexible schedule, covering 24/7 operations
• Ability to understand and communicate variances to operations, which include but are not limited to: finances, operational efficiency, productivity, and/or customer service issues.

Preferred Qualifications:

• Master's degree. This may include MBA, MS-Analytics, MS-CS, MS-Data Science etc.
• Experience as a strategic, cross-functional partner and demonstrate on an ongoing basis the UHG's core values
• Solid strategic planning capabilities and ability to understand industry trends, competitor or future competitor's strategies and product roadmaps
• A good attitude and humility - candidate should be comfortable working in a lean environment

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Manager, Reporting, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote