Operations Specialist, Payment Operations - Remote

Professional Employment Group's Fortune 100 Financial Client is seeking an Operation Specialist, Payment Operations to join their team. This is a short term contract opportunity where you can work from home! PEG offers our contractors health, vision, and dental insurance.

What You Will Be Doing:

To provide the highest level of accurate and timely financial transactions while delivering superior service in partnership with other departments, branches and vendors. Payment Operations is responsible for:

• Establishment branch banking
• Management of branch bank relationships
• Deposit corrections processing
• Overall control functions of branch cashiering,
• Bearer bond coupon processing (not held in firm name),
• Process checks mailed to St. Louis
• Incoming wired funds processing
• Overnight and pick-up processing for checks issued
• Foreign check processing
• Home Office associate deposits
• Disbursement and transfer of funds

Position Summary:

• Main responsibility for processing Letter of Acceptance documents for disbursements to help with high volumes.
• Analyzing, researching and escalating findings based on policy, procedure, regulation and law
• Manage risk and controls by conducting daily transaction-based research
• Responsible for effectively processing routine activities/transactions according to department guidelines. Functions may include entries to customer and/or firm accounts, performing routine calculations relating to exceptions and corrections and be able to effectively communicate with branches, internal associates and vendors
• Collaborate with branches and internal departments on confidential matters (must have stellar customer service as they will be contacting branches (FA's or Client's of all levels)
• Communicate clearly and concisely with internal departments, branches, senior management and vendors
• Will be held to productivity standards (accuracy and volume driven)

Who You Are:

• One to two years of experience in banking operations, business, finance or related experience (banking experience a plus)
• This is a processing role so speed and accuracy is critical
• Attention to detail is critical
• Strong analytical and problem solving skills with the ability to interpret and apply guidelines, policy or regulations
• Must be able to identify and initiate resolution to non-routine problems within broadly defined parameters
• A moderate level of decision making is expected
• Excellent communication skills, both through written and verbal channels
• Must be adaptable, efficient and accurate. Must be able to multi-task and be self-driven
• Proficient with Excel, Word and Outlook
• Training will be on the job with associates in the department. Typically training is 1-2 days.

PROFESSIONAL EMPLOYMENT GROUP:
Professional Employment Group, (PEG) is a certified woman-owned full-service staffing agency headquartered in St. Louis, Missouri. For decades, PEG has been a leader in the fields of technology, engineering, office administrative, manufacturing and distribution recruiting, successfully connecting Fortune 500 businesses to superior, advanced talent.

Professional Employment Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.