The Senior Clinical Content Specialist (SCCS) is responsible for driving the development and execution of the clinical content scope in alignment with the product and content strategy to meet Change Healthcare financial and operational targets. The SCCS leads content development to meet multi product clinical content deliverables that satisfy customer and business requirements. In addition to content development management, this position is responsible to meet strategic clinical cross-functional business needs that drive product related operational success. The person in this role will not be responsible for people management tasks such as professional development planning and performance management. This job description encompasses job previous job descriptions for the Clinical Lead, SME, and Senior Content Developer roles.
What will be my duties and responsibilities in this job?
Independently, in collaboration with Clinical Leadership and other stakeholders, manages content development and release processes consisting of planning, development, execution and tracking of clinical content development projects. Contributes to clinical content scope decisions that include:
Tracking and risk managing new content product development projects or clinical content update cycles for content products/product suite.
Providing data and status reports to support negotiation of scope priorities and deliverable dates.
For roles which include Clinical Lead responsibilities, works directly with and providing support to Clinical Content Development staff to ensure new and updated content is developed based on departmental and team standards. Ensure new and updated content is developed based on departmental and team standards working with additional staff as needed.
Acts as individual contributor to develop content assignments as assigned.
Collaborates with Clinical Managers and Medical Directors to ensure clinical content accuracy and appropriateness for product(s) and cross-product consistency.
Partners with stakeholders to coordinate content production and release activities.
Works in collaboration with product management, product development, and other stakeholders to ensure that clinical content software and workflow requirements are defined.
Serves as clinical cross-functional business lead fostering operational and content knowledge integration that includes conducting/facilitating internal training on content products, advising cross-functional department on interpretation of clinical content, and identifying and facilitating opportunities for cross function collaboration that builds customer satisfaction.
What are the requirements needed for this position?
5+ years of clinical/healthcare experience with emphasis on utilization review, case management, managed care, and/or quality assurance.
Minimum of 2 years clinical content development experience, or similar experience
What critical skills are needed for you to consider someone for this position?
Excellent communication and interpersonal skills
Excellent presentation skills
MS Office proficiency and strong general computer skills required
What other skills/experience would be helpful to have?
R.N. (with a professional license in good standing) or equivalent healthcare experience. Graduate degree in health care, healthcare administration or business preferred.
Proficiency in applying decision tree logic to content development, research capabilities, writing experience, and project management skills strongly preferred.
Healthcare Information Technology (IT) and Electronic Medical Record (EMR) experience preferred.
What are the working conditions and physical requirements of this job?
General office demands/Home office
How much should I expect to travel?
No travel required
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Mandate
As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.
Change Healthcare
Reading Pennsylvania
United States
Advertising / Marketing / Public Relations
(No Timezone Provided)
The Senior Clinical Content Specialist (SCCS) is responsible for driving the development and execution of the clinical content scope in alignment with the product and content strategy to meet Change Healthcare financial and operational targets. The SCCS leads content development to meet multi product clinical content deliverables that satisfy customer and business requirements. In addition to content development management, this position is responsible to meet strategic clinical cross-functional business needs that drive product related operational success. The person in this role will not be responsible for people management tasks such as professional development planning and performance management. This job description encompasses job previous job descriptions for the Clinical Lead, SME, and Senior Content Developer roles.
What will be my duties and responsibilities in this job?
Independently, in collaboration with Clinical Leadership and other stakeholders, manages content development and release processes consisting of planning, development, execution and tracking of clinical content development projects. Contributes to clinical content scope decisions that include:
Tracking and risk managing new content product development projects or clinical content update cycles for content products/product suite.
Providing data and status reports to support negotiation of scope priorities and deliverable dates.
For roles which include Clinical Lead responsibilities, works directly with and providing support to Clinical Content Development staff to ensure new and updated content is developed based on departmental and team standards. Ensure new and updated content is developed based on departmental and team standards working with additional staff as needed.
Acts as individual contributor to develop content assignments as assigned.
Collaborates with Clinical Managers and Medical Directors to ensure clinical content accuracy and appropriateness for product(s) and cross-product consistency.
Partners with stakeholders to coordinate content production and release activities.
Works in collaboration with product management, product development, and other stakeholders to ensure that clinical content software and workflow requirements are defined.
Serves as clinical cross-functional business lead fostering operational and content knowledge integration that includes conducting/facilitating internal training on content products, advising cross-functional department on interpretation of clinical content, and identifying and facilitating opportunities for cross function collaboration that builds customer satisfaction.
What are the requirements needed for this position?
5+ years of clinical/healthcare experience with emphasis on utilization review, case management, managed care, and/or quality assurance.
Minimum of 2 years clinical content development experience, or similar experience
What critical skills are needed for you to consider someone for this position?
Excellent communication and interpersonal skills
Excellent presentation skills
MS Office proficiency and strong general computer skills required
What other skills/experience would be helpful to have?
R.N. (with a professional license in good standing) or equivalent healthcare experience. Graduate degree in health care, healthcare administration or business preferred.
Proficiency in applying decision tree logic to content development, research capabilities, writing experience, and project management skills strongly preferred.
Healthcare Information Technology (IT) and Electronic Medical Record (EMR) experience preferred.
What are the working conditions and physical requirements of this job?
General office demands/Home office
How much should I expect to travel?
No travel required
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Mandate
As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.