Title Officer - Remote flex Atlanta, GA; Charlotte, NC; or Columbia, SC

First American

Columbia South Carolina

United States

Customer Service / Call Center
(No Timezone Provided)

Job Summary

Come join our Team as a Title Officer! This is a Remote position and based in Atlanta, GA; Charlotte, NC; or Columbia, SC! Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family.

If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.

Job Level Summary:
• Intermediate levels require a solid understanding of functional tasks
• Assistance may be required from more experienced team members will vary depending on task complexity
• Work may be reviewed for new or more complex tasks
• Provide a wide range of support within a functional area 
• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

Essential Functions

  • Performs a wide range of administrative duties to gather information and assist in the escrow process
  • Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
  • Communicates requirements and other information to clients
  • Interprets various agreements as they relate to closing and prepare all documents required for transactions

    • Knowledge and Skills/Technology Used

  • Customer service skills
  • Problem solving skills
  • Strong organizational skills
  • Knowledge of MS Office suite
  • Excellent verbal/written communication skills
  • Able to maintain professionalism and a positive service attitude at all times
  • Strong detail orientation
  • Knowledge of company and/or client operating systems

    • Typical Education

  • High School diploma or equivalent

    • Typical Range of Experience

  • 2+ years experience in an escrow related experience

    • License or Certification

    Disclaimer
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

    Title Officer - Remote flex Atlanta, GA; Charlotte, NC; or Columbia, SC

    First American

    Columbia South Carolina

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Job Summary

    Come join our Team as a Title Officer! This is a Remote position and based in Atlanta, GA; Charlotte, NC; or Columbia, SC! Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

    If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family.

    If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.

    Job Level Summary:
    • Intermediate levels require a solid understanding of functional tasks
    • Assistance may be required from more experienced team members will vary depending on task complexity
    • Work may be reviewed for new or more complex tasks
    • Provide a wide range of support within a functional area 
    • Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

    Essential Functions

  • Performs a wide range of administrative duties to gather information and assist in the escrow process
  • Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
  • Communicates requirements and other information to clients
  • Interprets various agreements as they relate to closing and prepare all documents required for transactions

    • Knowledge and Skills/Technology Used

  • Customer service skills
  • Problem solving skills
  • Strong organizational skills
  • Knowledge of MS Office suite
  • Excellent verbal/written communication skills
  • Able to maintain professionalism and a positive service attitude at all times
  • Strong detail orientation
  • Knowledge of company and/or client operating systems

    • Typical Education

  • High School diploma or equivalent

    • Typical Range of Experience

  • 2+ years experience in an escrow related experience

    • License or Certification

    Disclaimer
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

    Apply