Experience Strategy & Transformation Professional 4

Integrated Resources, Inc ( IRI )

Minneapolis Minnesota

United States

Information Technology
(No Timezone Provided)


Job Description Title Experience Strategy and Transformation Professional 2 Digital Experience Strategist

OPPORTUNITY FOR CONTRACT TO BE EXTENDED OR GO PERM BUT CAN NOT BE GUARANTEED

Location: Work At Home

Shift: M-F

Notes from HL: Prefers
Bachelor's degree
8 or more years of Digital Strategy and Transformation in Consumer Experience on mobile applications
8 or more years of project leadership experience
Program and/or Project Management experience
Member/Consumer Experience design experience
Healthcare industry experience

The Digital Experience Strategist leads transformations and experience improvement development for Client's digital member mobile app that will drive the future vision of the company's core businesses.

In this role you will:
Be the voice of the member as they navigate Client's digital member mobile app (iOS and Android).
Act as a subject matter expert to create digital experiences that help Client members understand their benefits and manage their health and wellness journey on the mobile app platform.
Understand industry trends and member expectations using data, analytics, user testing, and research. Translate these findings into opportunity moments that help members with benefits and coverage, claims, network, medications, and care.
Define gaps in current digital experience, express member needs, and articulate solutions to improve the member's digital journey on the member mobile app.
Connect member needs with business value propositions and development feasibility.
Simplify complex problems and issues in an easy-to-understand manner.
Understand technical matters outside personal area of expertise, and synthesize for broad discussions.
Identify new features and functionality that delight users and drive member and business value.
Drive innovation for future improvements resulting in increased member engagement.
Ensure connections between execution conversations and product roadmap are being made so that any development needed to get a campaign up and running is put on the roadmap.

Required Qualifications
Bachelor's degree
8 or more years of Digital Strategy and Transformation in Consumer Experience on mobile applications
8 or more years of project leadership experience
Experience leading large teams/programs
Creativity and brand design knowledge/experience
Working knowledge of all Microsoft programs
Detail oriented with excellent organizational and project management skills
Demonstrated ability to make independent judgments
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications
Program and/or Project Management experience
Member/Consumer Experience design experience
Healthcare industry experience


Associated topics: app, application developer, ios, java, mobile app, mobile application, object c, objective c, swift, xcode

Experience Strategy & Transformation Professional 4

Integrated Resources, Inc ( IRI )

Minneapolis Minnesota

United States

Information Technology

(No Timezone Provided)


Job Description Title Experience Strategy and Transformation Professional 2 Digital Experience Strategist

OPPORTUNITY FOR CONTRACT TO BE EXTENDED OR GO PERM BUT CAN NOT BE GUARANTEED

Location: Work At Home

Shift: M-F

Notes from HL: Prefers
Bachelor's degree
8 or more years of Digital Strategy and Transformation in Consumer Experience on mobile applications
8 or more years of project leadership experience
Program and/or Project Management experience
Member/Consumer Experience design experience
Healthcare industry experience

The Digital Experience Strategist leads transformations and experience improvement development for Client's digital member mobile app that will drive the future vision of the company's core businesses.

In this role you will:
Be the voice of the member as they navigate Client's digital member mobile app (iOS and Android).
Act as a subject matter expert to create digital experiences that help Client members understand their benefits and manage their health and wellness journey on the mobile app platform.
Understand industry trends and member expectations using data, analytics, user testing, and research. Translate these findings into opportunity moments that help members with benefits and coverage, claims, network, medications, and care.
Define gaps in current digital experience, express member needs, and articulate solutions to improve the member's digital journey on the member mobile app.
Connect member needs with business value propositions and development feasibility.
Simplify complex problems and issues in an easy-to-understand manner.
Understand technical matters outside personal area of expertise, and synthesize for broad discussions.
Identify new features and functionality that delight users and drive member and business value.
Drive innovation for future improvements resulting in increased member engagement.
Ensure connections between execution conversations and product roadmap are being made so that any development needed to get a campaign up and running is put on the roadmap.

Required Qualifications
Bachelor's degree
8 or more years of Digital Strategy and Transformation in Consumer Experience on mobile applications
8 or more years of project leadership experience
Experience leading large teams/programs
Creativity and brand design knowledge/experience
Working knowledge of all Microsoft programs
Detail oriented with excellent organizational and project management skills
Demonstrated ability to make independent judgments
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications
Program and/or Project Management experience
Member/Consumer Experience design experience
Healthcare industry experience


Associated topics: app, application developer, ios, java, mobile app, mobile application, object c, objective c, swift, xcode