Technical Operations, Project Manager (Remote)

Hi, we're Oscar. We're hiring a Technical Project Manager to join our Insurance Operations team in our New York City office.

Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 and headquartered in New York City. Our goal is to make health insurance simple, transparent, and human. We need your help to do so.

About the role:

You will lead project teams to strategize and implement a portfolio of technology projects that span across Insurance Operations and other important partners. You will have end-to-end oversight and management of joint solution design with all partners, solution development, implementation, and post-implementation reviews with a focus on creating efficiency and scale.

You will report to the Associate Director, Insurance Operations.

Responsibilities:

You will work with project sponsors and Insurance Operations teams to scope, design, prioritize, and manage technical operations roadmaps, key performance indicator definitions, detailed work plans, resource needs, and, budget and timelines

You will lead technical project teams and the end-to-end management of system implementations (such as platform integrations, data feeds, rollout of new technology interfaces)

You will analyze project risks, develop recommendations for risk mitigation and communicate mitigation options to management and partners

You will be proficient in how to deploy the team's technical toolkit to solve operational challenges

You will implement and lead process improvements that markedly move the organization towards operational excellence and develop solutions that radically improve the efficacy and efficiency of existing operational processes or unlock new capabilities through technology and automated solutions

You will maintain relationships with important partners (such as Product, Engineering and Data) through partnership, and the high-quality delivery of projects

You will introduce tools, best practices and systems to support more efficient technical program management and execution

You will lead a team to ensure successful execution and supporting their professional and personal success through coaching.

Requirements:

5+ years of technical project management/process-oriented operations work experience (lean operations, project management)

3+ years of experience using using coding languages such as SQL to analyze project performance and risks and develop reports for management and partners

Experience managing a technical or system implementation

Bachelor's degree or 4 years commensurate experience

Bonus points:

PMP/Lean Six Sigma certification

Healthcare experience

Metrics-driven project management approach, always guiding partners towards 'zero defects'

Life at Oscar:

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

We encourage our members to care for their whole selves, and we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.