Product Owner - Consumer Engagement - REMOTE

BravoTECH

Dallas Texas

United States

Customer Service / Call Center
(No Timezone Provided)

BravoTECH, a leader in IT staffing and staff augmentation services, seeks a Product Owner in the Healthcare industry for a remote opportunity.

Responsibilities For Position:

  • Responsible for maintaining a well-groomed product backlog that will support multiple scrum teams and guide development efforts through the product life cycle.
  • Translates the Product Manager/Portfolio Manager roadmap initiatives into clearly defined feature sets and collaborate to prioritize various feature sets.
  • Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint; will have individual contribution responsibility to write user stories with clearly defined acceptance criteria to create and prioritize Product Features.
  • Proactively collect feedback from clients for functionality improvement.
  • Documents workflows and wireframes that will be used to support UI / UX design and development.
  • Assists Scrum Masters, Project Managers, and Tech Leads in scrum meetings and reviews.
  • Advises Technical writer(s) of new product specifications and ensures that documentation is clinically accurate and reflected in product enhancements for Customer Release Notes.
  • Assists with the launch planning process to develop respective documentation, communication, and knowledge transfers for internal and external stakeholders.
  • Work with third party vendors to manage enhancements and integration within product suite.
  • Partner closely with Customer Success teams as needed to review, triage, and provide input into client tickets to aligned products.
  • Coach product teams towards best practices and learnings. Ensures delivery of messaging, communication, customer outreach, and trains on effective user story contributions.
  • Influence technology and cross-functional team members to ensure the delivery of high-quality initiatives through effective, training, development, coaching and mentoring.

    • Requirements For Position:

  • Bachelor's degree in Computer Science, Business, Healthcare Management, related field or equivalent experience required.
  • Experience with utilizing data/information from external and internal sources to enhance user experience and gain a better understanding of our customers and their members.
  • Minimum of 5 years of experience as a Product Owner with 2+ years’ experience working in healthcare IT, Data and Analytics products and/or a high growth SaaS environment.
  • Previous experience leading a Scrum team.
  • Certified SAFe® Product Owner / Product Manager is preferred.
  • Demonstrated experience serving as or assisting Scrum Masters with scrum meetings and sprint reviews, and program increment (PI) planning.
  • Demonstrated experience in software development practices and other Software as a Service (SaaS), Agile functional areas with ability to provide business functional and technical guidance as needed.
  • Expertise within Agile Methodology and other project management methodologies combined with previous experience with Agile Central or comparable agile management tools.
  • Strong project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc.
  • Prior experience with Consumer Engagement and user experience solutions.
  • Dedication to optimizing consumer experience and responsiveness.
  • Strong ability to work well with teams and the ability to influence peers, scrum teams and management to effectively develop solutions and ensure stakeholder buy-in.
  • Ability to work in a fast-paced transformative cloud operations environment with medium to large scale projects.
  • Experience in healthcare technology or population health management industries in developing software products for healthcare delivery and payer customers is highly preferred.

    • ***Please note: All applicants may be subject to a criminal history check and drug screen.

    About BravoTECH:

    BravoTECH is an Equal Opportunity Employer.

    Headquartered in Dallas, Texas, BravoTECH has provided technology staffing and consulting services to clients throughout the country since 1996. BravoTECH’s client-centric business model, driven by quality metrics, ensures consistent, predictable service results. As a result, the firm has realized steady growth and maintained many long-term relationships with its clients. BravoTECH is a WBE and HUB certified company and an Equal Opportunity Employer.

    Product Owner - Consumer Engagement - REMOTE

    BravoTECH

    Dallas Texas

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    BravoTECH, a leader in IT staffing and staff augmentation services, seeks a Product Owner in the Healthcare industry for a remote opportunity.

    Responsibilities For Position:

  • Responsible for maintaining a well-groomed product backlog that will support multiple scrum teams and guide development efforts through the product life cycle.
  • Translates the Product Manager/Portfolio Manager roadmap initiatives into clearly defined feature sets and collaborate to prioritize various feature sets.
  • Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint; will have individual contribution responsibility to write user stories with clearly defined acceptance criteria to create and prioritize Product Features.
  • Proactively collect feedback from clients for functionality improvement.
  • Documents workflows and wireframes that will be used to support UI / UX design and development.
  • Assists Scrum Masters, Project Managers, and Tech Leads in scrum meetings and reviews.
  • Advises Technical writer(s) of new product specifications and ensures that documentation is clinically accurate and reflected in product enhancements for Customer Release Notes.
  • Assists with the launch planning process to develop respective documentation, communication, and knowledge transfers for internal and external stakeholders.
  • Work with third party vendors to manage enhancements and integration within product suite.
  • Partner closely with Customer Success teams as needed to review, triage, and provide input into client tickets to aligned products.
  • Coach product teams towards best practices and learnings. Ensures delivery of messaging, communication, customer outreach, and trains on effective user story contributions.
  • Influence technology and cross-functional team members to ensure the delivery of high-quality initiatives through effective, training, development, coaching and mentoring.

    • Requirements For Position:

  • Bachelor's degree in Computer Science, Business, Healthcare Management, related field or equivalent experience required.
  • Experience with utilizing data/information from external and internal sources to enhance user experience and gain a better understanding of our customers and their members.
  • Minimum of 5 years of experience as a Product Owner with 2+ years’ experience working in healthcare IT, Data and Analytics products and/or a high growth SaaS environment.
  • Previous experience leading a Scrum team.
  • Certified SAFe® Product Owner / Product Manager is preferred.
  • Demonstrated experience serving as or assisting Scrum Masters with scrum meetings and sprint reviews, and program increment (PI) planning.
  • Demonstrated experience in software development practices and other Software as a Service (SaaS), Agile functional areas with ability to provide business functional and technical guidance as needed.
  • Expertise within Agile Methodology and other project management methodologies combined with previous experience with Agile Central or comparable agile management tools.
  • Strong project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc.
  • Prior experience with Consumer Engagement and user experience solutions.
  • Dedication to optimizing consumer experience and responsiveness.
  • Strong ability to work well with teams and the ability to influence peers, scrum teams and management to effectively develop solutions and ensure stakeholder buy-in.
  • Ability to work in a fast-paced transformative cloud operations environment with medium to large scale projects.
  • Experience in healthcare technology or population health management industries in developing software products for healthcare delivery and payer customers is highly preferred.

    • ***Please note: All applicants may be subject to a criminal history check and drug screen.

    About BravoTECH:

    BravoTECH is an Equal Opportunity Employer.

    Headquartered in Dallas, Texas, BravoTECH has provided technology staffing and consulting services to clients throughout the country since 1996. BravoTECH’s client-centric business model, driven by quality metrics, ensures consistent, predictable service results. As a result, the firm has realized steady growth and maintained many long-term relationships with its clients. BravoTECH is a WBE and HUB certified company and an Equal Opportunity Employer.

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