Senior Digital & Web Strategist (Remote Optional)

Open to 100 percent remote work.

This position is a one-year fixed term (full-time with benefits).

The Office of Development (OOD) advances Stanford’s mission by raising philanthropic support from alumni, parents, families, friends, and institutional funders. Working in concert with volunteers and academic leaders, OOD staff members strive to accelerate Stanford’s purposeful impact in the world. Stanford is committed to a donor-centric approach to development. Every member of the Office of Development staff plays a role in providing the university’s donors with the service and attention that ensures an exceptionally positive and fulfilling philanthropic experience. 

As a member of the Office of Development’s Digital Strategy & Services team, the Senior Digital & Web Strategist will provide technical and strategic support for Stanford University’s suite of digital fundraising and engagement platforms. These include custom websites, online fundraising, email marketing, and third-party digital solutions.

Job Purpose:

With a strong user-centric perspective, this role will be responsible for overseeing ongoing and new web development projects, supporting the building and deployment of a system of marketing automation templates, managing product development backlogs, managing product onboarding and user accounts, providing technical web support and QA services, and will help lead analytics implementation projects. In addition, this role will be asked to contribute to UX/UI design and research practices, contribute to documentation and guidelines, champion best practices, and help ensure digital platforms are used in compliance with data protection and web accessibility guidelines.

Reporting to the Director of Digital Strategy, this role will have the opportunity to elevate the use of a modern suite of digital products spanning Marketo EMS, Storyblok (Jamstack) CMS, Drupal CMS, and leading-edge tools supporting one of the most successful university fundraising teams in the nation.

This is a remote optional position, and a fantastic opportunity to begin or continue your career at Stanford University. Excellent benefits, learning opportunities, and a dynamic web community.

Your responsibilities include:

Working with vendors and web developers to manage product enhancement backlogs.

Managing front-end web development enhancements to CMS websites.

Partnering with collaborators and clients to ensure the successful delivery of digital experiences.

Providing technical web consulting, on-boarding, and training for digital platform users.

Providing UX/UI design and research leadership.

Researching, deploying, and managing third party digital tools and user accounts.

Identifying and addressing trends impacting conversion, journeys, and funnel completion.

Partnering to design and deliver A/B campaigns.

Managing email and landing page template development projects.

Managing and contributing to documentation of systems and processes. 

Supporting the setup of analytics across web properties and providing ad hoc reporting.

May supervise others.

A commitment to promoting and supporting an environment of diversity and inclusion.

*Other duties may also be assigned.

To be successful in this position, you will bring:

Bachelor's degree and five years of experience or combination of education and relevant experience.

At least three years’ experience working with email marketing platforms (EMS) desired.

Ability to understand and apply the software development lifecycle.

Experience with both Agile and waterfall project management methodologies.

Knowledge of modern web application component-oriented development using React/Gatsby/Angular or equivalent, GraphQL, node.js.

Knowledge of modern front-end frameworks that rely on ES6, SASS, mixins, flexbox, CSS grid, aria controls, mobile first, and progressive enhancement.

Working experience with version control tools and processes (Git).

Understanding of how to deliver rich media content on the web (e.g., video, audio, live stream).

Working experience complying with GDPR and CAN-SPAM.

Excellent understanding of UX/UI best practices.

Ability to define UX vision and inspire others to execute against it.

Advanced knowledge of computer systems, business processes and work flow.

Demonstrated Experience in designing web applications.

Experience in current web technologies, such as JavaScript, CSS and HTML.

Experience in designing for accessibility, ensuring adequate access to information through assistive technologies.

Defining and leading user research, user testing, usability testing and analysis.

Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.

Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise.

Ability to design and document complex business systems.

Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Demonstrated ability to lead projects and multidisciplinary teams.

Physical Requirements *:

Constantly perform desk-based computer tasks.

Frequently stand/walk, grasp lightly/fine manipulation, grasp forcefully, and reach/work above shoulders.

Occasionally sit, twist/bend/stoop/squat.

Visual acuity including color vision.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions:

Occasionally work weekends, evenings, holidays, and flexible shifts.

Work Standards:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, 

Why Stanford is for you:

Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives. We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or the opportunity to audit a course. Join a TEDTalk, film screening, or listen to a renowned author or global leader speaker.

A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

Discovery and fun. Stroll through historic sculptures, trails, and museums.

Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!