Document Acquisition - Medical Supply (Remote)

BD

Dallas Texas

United States

Healthcare - Allied Health
(No Timezone Provided)

Job Description

In this role you will be responsible for:

  • Developing and maintaining knowledge in Medical Supplies and/or Insurance Guidelines
  • Working in conjunction with Sales Ops to identify and support customer service related initiatives as defined by company goals and objectives
  • Meets or exceeds daily, weekly, and monthly inbound or outbound call goals in conjunction with productivity measurements as communicated by their direct supervisors
  • Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.
  • Ability to work within Special Projects, Progress Notes, and/or Service Tickets Team as business needs may indicate
  • To be successful in this role, you require:

  • 1+ years medical industry or call center/customer service experience
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Ability to solve practical problems and deal with a variety of variables.
  • Knowledge of Microsoft Office Applications
  • Ability to work some evening shifts, weekends, and overtime as needed
  • Education and experience required:

  • High School Diploma or general education degree (GED)
  • We offer a comprehensive benefits package to include:

  • Up to 12 company paid holidays
  • Medical, dental and vision insurance
  • 401(k)
  • Tuition Reimbursement
  • Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!
  • Why join us?

    A career at BD means that you are part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here you can fulfill your life’s purpose through the work that you do every day.

    You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

    To learn more about Liberator Medical visit https://liberatormedical.com

    Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

    Document Acquisition - Medical Supply (Remote)

    BD

    Dallas Texas

    United States

    Healthcare - Allied Health

    (No Timezone Provided)

    Job Description

    In this role you will be responsible for:

  • Developing and maintaining knowledge in Medical Supplies and/or Insurance Guidelines
  • Working in conjunction with Sales Ops to identify and support customer service related initiatives as defined by company goals and objectives
  • Meets or exceeds daily, weekly, and monthly inbound or outbound call goals in conjunction with productivity measurements as communicated by their direct supervisors
  • Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.
  • Ability to work within Special Projects, Progress Notes, and/or Service Tickets Team as business needs may indicate
  • To be successful in this role, you require:

  • 1+ years medical industry or call center/customer service experience
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Ability to solve practical problems and deal with a variety of variables.
  • Knowledge of Microsoft Office Applications
  • Ability to work some evening shifts, weekends, and overtime as needed
  • Education and experience required:

  • High School Diploma or general education degree (GED)
  • We offer a comprehensive benefits package to include:

  • Up to 12 company paid holidays
  • Medical, dental and vision insurance
  • 401(k)
  • Tuition Reimbursement
  • Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!
  • Why join us?

    A career at BD means that you are part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here you can fulfill your life’s purpose through the work that you do every day.

    You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

    To learn more about Liberator Medical visit https://liberatormedical.com

    Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.