Customer Service & Processing Associates – Remote

Palmer Group

Des Moines Iowa

United States

Customer Service / Call Center
(No Timezone Provided)

Customer Service & Processing Associates – Remote
Des Moines, Iowa

Customer Service & Processing Associates – Remote – Des Moines, Iowa

Salary: $16.00 – $16.00 per Hour

Are you seeking a fast-paced role combining processing and customer service duties? Our growing insurance client is seeking multiple Customer Service & Processing Associates to join their dynamic team. These positions will be remote and equipment is provided by the client company. These are contract-to-hire opportunities and a great way to get your foot in the door. Please apply today!



Responsibilities:

  • Take inbound and make outbound calls to insurance clients
  • Assist callers with questions, policies updates, and changes
  • Process new information and updates in the system
  • Meet both production and quality standards to meet client service level expectations
  • Requirements:

  • 3 years related work experience, preferably in the Life Insurance and/or Annuities industry
  • Intermediate to advanced Microsoft Word, Microsoft Excel, and typing skills
  • High School Diploma
  • Hours:

  • 8:00 AM – 5:00 PM
  • Monday – Friday
  • Interested and qualified candidates can contact Hannah Hoffman at (515) 225-7000 or email her at [email protected]

    Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click for a complete list of Palmer Groups benefits or contact your Palmer Group representative to learn more.

    Job Ref: JOB-30731

    Customer Service & Processing Associates – Remote

    Palmer Group

    Des Moines Iowa

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Customer Service & Processing Associates – Remote
    Des Moines, Iowa

    Customer Service & Processing Associates – Remote – Des Moines, Iowa

    Salary: $16.00 – $16.00 per Hour

    Are you seeking a fast-paced role combining processing and customer service duties? Our growing insurance client is seeking multiple Customer Service & Processing Associates to join their dynamic team. These positions will be remote and equipment is provided by the client company. These are contract-to-hire opportunities and a great way to get your foot in the door. Please apply today!



    Responsibilities:

  • Take inbound and make outbound calls to insurance clients
  • Assist callers with questions, policies updates, and changes
  • Process new information and updates in the system
  • Meet both production and quality standards to meet client service level expectations
  • Requirements:

  • 3 years related work experience, preferably in the Life Insurance and/or Annuities industry
  • Intermediate to advanced Microsoft Word, Microsoft Excel, and typing skills
  • High School Diploma
  • Hours:

  • 8:00 AM – 5:00 PM
  • Monday – Friday
  • Interested and qualified candidates can contact Hannah Hoffman at (515) 225-7000 or email her at [email protected]

    Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click for a complete list of Palmer Groups benefits or contact your Palmer Group representative to learn more.

    Job Ref: JOB-30731