About this job
Description
The Senior IT Business Performance/Process Improvement Professional monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The Senior IT Business Performance/Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior IT Business Performance Professional will have the unique opportunity to ‘stand up’ brand new Vendor Management offices from the ground-up for one of the fastest growing healthcare companies in the industry. The Senior IT Business Performance Professional will work in concert with Information Technology and Contract
Description
The Senior IT Business Performance/Process Improvement Professional monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The Senior IT Business Performance/Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior IT Business Performance Professional will have the unique opportunity to ‘stand up’ brand new Vendor Management offices from the ground-up for one of the fastest growing healthcare companies in the industry. The Senior IT Business Performance Professional will work in concert with Information Technology and Contract Management Teams (Risk, Enterprise Information Security, Incident/Problem Mgt, Cyber Security, Vendor Management Office, Enterprise Contract Management, etc.) to assess multiple aspects of vendor performance. Assessments will lend to creation of meaningful metrics for peer and Senior Leaders in support of partner performance improvement, consultation on opportunities to both increase supplier value and inform the technology strategy.
The Senior IT Business Performance/Process Improvement Professional devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Required Qualifications
Preferred Qualifications
Humana
Springfield Missouri
United States
None
(No Timezone Provided)
About this job
Description
The Senior IT Business Performance/Process Improvement Professional monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The Senior IT Business Performance/Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior IT Business Performance Professional will have the unique opportunity to ‘stand up’ brand new Vendor Management offices from the ground-up for one of the fastest growing healthcare companies in the industry. The Senior IT Business Performance Professional will work in concert with Information Technology and Contract
Description
The Senior IT Business Performance/Process Improvement Professional monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The Senior IT Business Performance/Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior IT Business Performance Professional will have the unique opportunity to ‘stand up’ brand new Vendor Management offices from the ground-up for one of the fastest growing healthcare companies in the industry. The Senior IT Business Performance Professional will work in concert with Information Technology and Contract Management Teams (Risk, Enterprise Information Security, Incident/Problem Mgt, Cyber Security, Vendor Management Office, Enterprise Contract Management, etc.) to assess multiple aspects of vendor performance. Assessments will lend to creation of meaningful metrics for peer and Senior Leaders in support of partner performance improvement, consultation on opportunities to both increase supplier value and inform the technology strategy.
The Senior IT Business Performance/Process Improvement Professional devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Required Qualifications
Preferred Qualifications