Long Term Support Services Care Specialist-Remote/Field based (Cook County)

Centene

Mount Prospect Illinois

United States

Hospitality - Food Services
(No Timezone Provided)

You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

 Oversees the care for long term support services / long term care populations and provides coordination of care services for lower acuity individuals living in the community or nursing facilities. Ensures a comprehensive assessment of member's care needs and status, interdisciplinary team approach, and education of members. Works closely with internal and external partners to achieve optimal health care outcomes for the member through effective coordination of care activities.
  • Coordination and care management of members with lower utilization of home community services (i.e. members attending adult day care services or those who are stable on current medication / treatment regimens).
  • Manages an active caseload based on state mandated ratios according to residential setting, case intensity and acuity.
  • Ensures comprehensive assessments are completed within required time frames and utilizes knowledge and expertise to assess options for care including use of benefits and community resources.
  • Partners effectively with the PCP, Specialist, member, member’s family and integrated care teams (ICT) to develop a Person Centered Care Plan.
  • In partnership with the member, family, physician(s), ICT and other providers, assesses short and long term member needs, evaluates the need for alternative services and establishes member driven care management objectives.
  • Responsible for coordination of service authorizations (i.e. meals, transportation, activities of daily living).
  • Educates on and coordinates community resources with emphasis on medical, behavioral and social services. Applies care management standards and maintains HIPAA standards and confidentiality of protected health information.
  • Ensures compliance with all state and federal regulations and guidelines in day-to-day activities.
  • Performs special projects as assigned.Additional Responsibilities:
  • Our Comprehensive Benefits Package:

  • Flexible work solutions including remote options, hybrid work schedules and dress flexibility
  • Competitive pay
  • Paid Time Off including paid holidays
  • Health insurance coverage for you and dependents
  • 401(k) and stock purchase plans
  • Tuition reimbursement and best-in-class training and development
  • Education/Experience : Bachelor's degree in social work, sociology, psychology, gerontology, or other related social services field and 2+ years of relevant experience OR Master's degree in social work, sociology, psychology, gerontology, or a related social services field, 1+ years of experience obtained through a practicum, internship, or clinical rotation on an equivalent basis and 1+ years of relevant experience OR Equivalent experience of 6+ years. (Florida LTC and Illinois LTSS)

    **This position is primarily remote, some office attendance required (i.e. staff meetings) and field based that will required home visits once it is safe to do so therefore; candidates must be located in or near Cook County**


    Licenses and Certifications:  CPR Certified (Florida Only), Certified Case Manager (CCM) preferred.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    Long Term Support Services Care Specialist-Remote/Field based (Cook County)

    Centene

    Mount Prospect Illinois

    United States

    Hospitality - Food Services

    (No Timezone Provided)

    You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

    Position Purpose:

     Oversees the care for long term support services / long term care populations and provides coordination of care services for lower acuity individuals living in the community or nursing facilities. Ensures a comprehensive assessment of member's care needs and status, interdisciplinary team approach, and education of members. Works closely with internal and external partners to achieve optimal health care outcomes for the member through effective coordination of care activities.
  • Coordination and care management of members with lower utilization of home community services (i.e. members attending adult day care services or those who are stable on current medication / treatment regimens).
  • Manages an active caseload based on state mandated ratios according to residential setting, case intensity and acuity.
  • Ensures comprehensive assessments are completed within required time frames and utilizes knowledge and expertise to assess options for care including use of benefits and community resources.
  • Partners effectively with the PCP, Specialist, member, member’s family and integrated care teams (ICT) to develop a Person Centered Care Plan.
  • In partnership with the member, family, physician(s), ICT and other providers, assesses short and long term member needs, evaluates the need for alternative services and establishes member driven care management objectives.
  • Responsible for coordination of service authorizations (i.e. meals, transportation, activities of daily living).
  • Educates on and coordinates community resources with emphasis on medical, behavioral and social services. Applies care management standards and maintains HIPAA standards and confidentiality of protected health information.
  • Ensures compliance with all state and federal regulations and guidelines in day-to-day activities.
  • Performs special projects as assigned.Additional Responsibilities:
  • Our Comprehensive Benefits Package:

  • Flexible work solutions including remote options, hybrid work schedules and dress flexibility
  • Competitive pay
  • Paid Time Off including paid holidays
  • Health insurance coverage for you and dependents
  • 401(k) and stock purchase plans
  • Tuition reimbursement and best-in-class training and development
  • Education/Experience : Bachelor's degree in social work, sociology, psychology, gerontology, or other related social services field and 2+ years of relevant experience OR Master's degree in social work, sociology, psychology, gerontology, or a related social services field, 1+ years of experience obtained through a practicum, internship, or clinical rotation on an equivalent basis and 1+ years of relevant experience OR Equivalent experience of 6+ years. (Florida LTC and Illinois LTSS)

    **This position is primarily remote, some office attendance required (i.e. staff meetings) and field based that will required home visits once it is safe to do so therefore; candidates must be located in or near Cook County**


    Licenses and Certifications:  CPR Certified (Florida Only), Certified Case Manager (CCM) preferred.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.