VA Claims Specialist - Remote
Freedom Mortgage
2021-11-10T21:22:30Z
Charlotte
North Carolina
United States
Customer Service / Call Center
(No Timezone Provided)
The VA Claim Processing Specialist is responsible for the filing of all VA Basic expense claims and all non-conveyance claims including Third Party claims, max guaranty claims, Compromise Sales and Refunding claims in accordance with investor/insurer timeframes and follow up on all claim payments. It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.
Essential Job Functions:
File all VA Basic expense claims within insurer/investor timeframes File all non -conveyance claims including third party claims, max guaranty claims, Compromise Sale claims and Refunding claims within investor/insurer timeframes. Follow-up daily/weekly on all outstanding claim proceeds Work to resolve all exceptions on suspended claim funds or denied claims Monitor daily reports and queues Ensure Manager is kept informed of all trends and issues including, but not limited to VA claim curtailments, loss mitigation denials. Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date. Other Related Duties:
Performs other related duties as assigned. S upervisory Responsibilities:
This position has no supervisory responsibilities.
#CB
#LI-EE1
Education and/or Experience:
Bachelor’s Degree (B.A.) from a four-year College or University; or four to six years related experience and/or training; or equivalent combination of education and experience.
Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.
Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.
Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.
If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
VA Claims Specialist - Remote
Customer Service / Call Center
The VA Claim Processing Specialist is responsible for the filing of all VA Basic expense claims and all non-conveyance claims including Third Party claims, max guaranty claims, Compromise Sales and Refunding claims in accordance with investor/insurer timeframes and follow up on all claim payments. It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.
Essential Job Functions:
File all VA Basic expense claims within insurer/investor timeframes File all non -conveyance claims including third party claims, max guaranty claims, Compromise Sale claims and Refunding claims within investor/insurer timeframes. Follow-up daily/weekly on all outstanding claim proceeds Work to resolve all exceptions on suspended claim funds or denied claims Monitor daily reports and queues Ensure Manager is kept informed of all trends and issues including, but not limited to VA claim curtailments, loss mitigation denials. Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date. Other Related Duties:
Performs other related duties as assigned. S upervisory Responsibilities:
This position has no supervisory responsibilities.
#CB
#LI-EE1
Education and/or Experience:
Bachelor’s Degree (B.A.) from a four-year College or University; or four to six years related experience and/or training; or equivalent combination of education and experience.
Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.
Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.
Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.
If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans