( REMOTE must live in CA) Essential Duties and Responsibilities: Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. Track and document all inquiries using the applicable systems. Answer incoming calls from consumers and providers requesting information about the health insurance process, Good Cause, and/or Presumptive Eligibility for healthcare Complete associated tasks according to the established guidelines.
AppleOne
Roseville California
United States
Customer Service / Call Center
(No Timezone Provided)
( REMOTE must live in CA) Essential Duties and Responsibilities: Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. Track and document all inquiries using the applicable systems. Answer incoming calls from consumers and providers requesting information about the health insurance process, Good Cause, and/or Presumptive Eligibility for healthcare Complete associated tasks according to the established guidelines.