Configuration Management Lead - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Manager of Business Analysis will play a critical role in the development and execution of the prior authorization clinical review technology platform, supplying key information to clinical review personnel to deliver high quality care. The position will be responsible for managing and prioritizing multiple concurrent implementations while understanding requirements, interpreting features, developing user stories and task schedules, while coordinating team bandwidth and managing business customer expectations.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Working with the business customer, understanding requirements, completing analysis to create the solution approach and providing direction to the config team
• SME in the technical solution for rules configuration
• Sets team direction, resolves problems and provides guidance to members of team: Manages day-to-day activities of team of systems analysts, providing oversight, guidance on priorities, and helping remove roadblocks
• Lead cross-functional team as a Product Owner, tasked with driving decisions and delivering prior authorization configuration changes with an emphasis on speed-to-market impacting multiple systems and lines of business
• Adapts departmental plans and priorities to address business and operational challenges
• Influences or provides input to forecasting and planning activities
• Liaise with external vendors to prioritize and deploy configuration changes
• Create and use project artifacts (project plans, IRRAD, test plans, business impact analysis/capital planning documents), including the use of Agile tools such as Rally and Aha!
• Accountable for end-to-end execution of team deliverables, including project management, testing, operational readiness, reporting, and alignment to organizational MBOs
• Partner with other area leaders to deliver enterprise initiatives, providing guidance on area impacts, capacity and timing considerations, and issue resolution
• Facilitate business requirement and solutioning discussions with SMEs from all areas of the organization in order to identify and implement meaningful solutions
• Translate strategic objectives into achievable, tactical actions for team to execute
• Communicate status, support executive presentation content creation, and escalate issues to internal and external stakeholders
• Serve as area SME, supporting leadership in assessing and solving complex, critical operational/business challenges

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or equivalent experience
• 5+ years of experience working in project or product management
• 5+ years of working in a large, matrixed environment
• 5+ years of maintaining and reporting status and KPIs (key performance indicators)

Preferred Qualifications:

• Supervisory experience
• Configuration management experience
• Experience using configuration tools
• 3+ years of healthcare background

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Configuration Management Lead, Lead, Configuration Management, Configuration, Reporting, KPIs, Performance, Telecommute, Telecommuter, Telecommuting, Work from Home, Remote, WAH, Eden Prairie, MN, Minnesota