Customer Support Representative (Work From Home)

Housecall Pro

Carol Stream Illinois

United States

Customer Service / Call Center
(No Timezone Provided)

[Customer Service / Remote] Anywhere in U.S. / Up to $21.60 per hour / Medical, dental, vision, life, & disability / 401(k) / PTO / Monthly tech reimbursement - As a Customer Support Rep you'll: Be the first point of contact with customers - the Pros; Manage and prioritize support channels with speed and accuracy; Quickly identify and escalate Pros to applicable resolution path; Troubleshoot issues and provide assistance to a broad base of customers; Recommend improvements to Pros' current workflows and provide relevant knowledge of how the software works; Provide Pros with best practices on how to more efficiently run their business; Suggest creative solutions or workarounds when possible to resolve a Pro's need...Hiring Fast >>
Associated topics: answer, call center, clerk, csr, customer service specialist, representante de servicio al cliente, service, service specialist, technical support, telephone service representative

Customer Support Representative (Work From Home)

Housecall Pro

Carol Stream Illinois

United States

Customer Service / Call Center

(No Timezone Provided)

[Customer Service / Remote] Anywhere in U.S. / Up to $21.60 per hour / Medical, dental, vision, life, & disability / 401(k) / PTO / Monthly tech reimbursement - As a Customer Support Rep you'll: Be the first point of contact with customers - the Pros; Manage and prioritize support channels with speed and accuracy; Quickly identify and escalate Pros to applicable resolution path; Troubleshoot issues and provide assistance to a broad base of customers; Recommend improvements to Pros' current workflows and provide relevant knowledge of how the software works; Provide Pros with best practices on how to more efficiently run their business; Suggest creative solutions or workarounds when possible to resolve a Pro's need...Hiring Fast >>
Associated topics: answer, call center, clerk, csr, customer service specialist, representante de servicio al cliente, service, service specialist, technical support, telephone service representative