Sr. Application Consultant / Implementation Specialist (REMOTE)

Conexus (CFO, IT, & HR Talent Solutions)

Sherman Oaks California

United States

Information Technology
(No Timezone Provided)

Conexus in partnership with a leading Software Product company in the Los Angeles, CA area is assisting in a search for a REMOTE Sr. Application Consultant / Implementation Analyst to work within their Professional Services Group.


The REMOTE Sr.Application Consultant will be providing customer support to new and existing customers, and will be leading projects, prepare mapping and user documentation, and utilize knowledge of AR (Accounting practice) processes to test, train and implement Company applications.


Responsibilities:

  • Review of SOW with PSO Manager and Sales Team at the time of project hand off
  • Lead onsite or remote Discovery Meetings with new and existing clients
  • Develop project documentation - includes executing Project Charter, Project Plan, Change Log, Issues Log Tracking, Risk Log, Project Status Reports and trip reports as required
  • Configure company application to match customer business rules
  • Manage day to day implementation activities and manage projects to a set project plan
  • Timely and effective communication with internal and external parties
  • Manage Customer expectations and ensure project stays on time and within scope
  • Develop product documentation (written and video)
  • Troubleshoot and document reported issues for QA and programming review
  • Create and execute both End User and Train the Trainer product training sessions
  • Assist in product testing, system design and data mapping
  • Proactively participate in company meetings and initiatives
  • Provide Pre-Sales support as needed
  • Provide level 1 Customer Support to new and existing customers
  • Position will require some travel - after current restrictions are lifted


Preferred Skills:

  • Position will require some travel - after current restrictions are lifted
  • Proficient in PC based applications: Excel, Word, Outlook, Visio, Microsoft Project and Power Point
  • Knowledge of accounting, especially Accounts Receivable preferred
  • Experience with cross-functional project teams
  • Prior experience as an application consultant for a software product company preferred.
  • Self-motivated with ability to work independently with minimal supervision
  • Strong oral and written communication skills
  • Excellent interpersonal and client relation building skills
  • Must demonstrate strong problem-solving skills with ability to clearly establish facts, document issues and communicate conclusions
  • Ability to adapt in a changing environment

Sr. Application Consultant / Implementation Specialist (REMOTE)

Conexus (CFO, IT, & HR Talent Solutions)

Sherman Oaks California

United States

Information Technology

(No Timezone Provided)

Conexus in partnership with a leading Software Product company in the Los Angeles, CA area is assisting in a search for a REMOTE Sr. Application Consultant / Implementation Analyst to work within their Professional Services Group.


The REMOTE Sr.Application Consultant will be providing customer support to new and existing customers, and will be leading projects, prepare mapping and user documentation, and utilize knowledge of AR (Accounting practice) processes to test, train and implement Company applications.


Responsibilities:

  • Review of SOW with PSO Manager and Sales Team at the time of project hand off
  • Lead onsite or remote Discovery Meetings with new and existing clients
  • Develop project documentation - includes executing Project Charter, Project Plan, Change Log, Issues Log Tracking, Risk Log, Project Status Reports and trip reports as required
  • Configure company application to match customer business rules
  • Manage day to day implementation activities and manage projects to a set project plan
  • Timely and effective communication with internal and external parties
  • Manage Customer expectations and ensure project stays on time and within scope
  • Develop product documentation (written and video)
  • Troubleshoot and document reported issues for QA and programming review
  • Create and execute both End User and Train the Trainer product training sessions
  • Assist in product testing, system design and data mapping
  • Proactively participate in company meetings and initiatives
  • Provide Pre-Sales support as needed
  • Provide level 1 Customer Support to new and existing customers
  • Position will require some travel - after current restrictions are lifted


Preferred Skills:

  • Position will require some travel - after current restrictions are lifted
  • Proficient in PC based applications: Excel, Word, Outlook, Visio, Microsoft Project and Power Point
  • Knowledge of accounting, especially Accounts Receivable preferred
  • Experience with cross-functional project teams
  • Prior experience as an application consultant for a software product company preferred.
  • Self-motivated with ability to work independently with minimal supervision
  • Strong oral and written communication skills
  • Excellent interpersonal and client relation building skills
  • Must demonstrate strong problem-solving skills with ability to clearly establish facts, document issues and communicate conclusions
  • Ability to adapt in a changing environment