Resource Professional, Remote

CorTech

Dallas Texas

United States

Customer Service / Call Center
(No Timezone Provided)

Description:

Pay rate:$30/hr. The Resource Professional oversees the day-to-day relationship between the customer, Manpower Recruiters and vendor representatives with respect to order and assignment management activities. Manages the day-to-day process outlined in our VMS program providing quality candidates for the customer • Responsible for order management process• Validate incoming orders to insure complete understanding of order requirements• Distribute orders to appropriate Manpower office and suppliers in accordance with the program contract terms and conditions• Manage contractor assignment data• Review candidates resumes to insure all client requirements are met• Meet or exceed all program SLAs and determined by account• Identify and develop new business opportunities for Manpower• Assist Manpower Professional in increasing fill rate on all program orders• Insure all required program on-boarding requirements are met• Meet with client managers to insure complete understanding of business requirements• Assist with the collection of all new assignment paperwork Travel may be required (10% or less) to client sites. Required Skills:• Knowledge of IT terminology and IT job requirements• Ability to apply recruiting experience to other client verticals (Clinical, Legal and Creative) may be necessary• Demonstrated ability to analyze information, people, data and other resources to determine courses of action• Ability to be accessible by pager or cell-phone, if required• Above average communications skills (oral, written, and listening)• Ability to think strategically• Ability to follow standard process and program guidelines• Ability to delivery the highest standard of customer service• Ability to develop and execute order management strategies• Order and Assignment Management Required Education: Bachelor’s Degree in Business, Human Resources or related field Required Years of Experience: Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred. Desired Skills: Staffing industry preferred. Desired Education: combination of education and/or experience is preferred. Desired Years of Experience: combination of education and/or experience is preferred. Additional Information: High Volume Staffing or MSP Experience needed Contract to hire for the right candidate based on performance

TBD

Resource Professional, Remote

CorTech

Dallas Texas

United States

Customer Service / Call Center

(No Timezone Provided)

Description:

Pay rate:$30/hr. The Resource Professional oversees the day-to-day relationship between the customer, Manpower Recruiters and vendor representatives with respect to order and assignment management activities. Manages the day-to-day process outlined in our VMS program providing quality candidates for the customer • Responsible for order management process• Validate incoming orders to insure complete understanding of order requirements• Distribute orders to appropriate Manpower office and suppliers in accordance with the program contract terms and conditions• Manage contractor assignment data• Review candidates resumes to insure all client requirements are met• Meet or exceed all program SLAs and determined by account• Identify and develop new business opportunities for Manpower• Assist Manpower Professional in increasing fill rate on all program orders• Insure all required program on-boarding requirements are met• Meet with client managers to insure complete understanding of business requirements• Assist with the collection of all new assignment paperwork Travel may be required (10% or less) to client sites. Required Skills:• Knowledge of IT terminology and IT job requirements• Ability to apply recruiting experience to other client verticals (Clinical, Legal and Creative) may be necessary• Demonstrated ability to analyze information, people, data and other resources to determine courses of action• Ability to be accessible by pager or cell-phone, if required• Above average communications skills (oral, written, and listening)• Ability to think strategically• Ability to follow standard process and program guidelines• Ability to delivery the highest standard of customer service• Ability to develop and execute order management strategies• Order and Assignment Management Required Education: Bachelor’s Degree in Business, Human Resources or related field Required Years of Experience: Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred. Desired Skills: Staffing industry preferred. Desired Education: combination of education and/or experience is preferred. Desired Years of Experience: combination of education and/or experience is preferred. Additional Information: High Volume Staffing or MSP Experience needed Contract to hire for the right candidate based on performance

TBD