Relationship Manager - Work from home

Keystone Closing Services LLC

Pittsburgh Pennsylvania

United States

Customer Service / Call Center
(No Timezone Provided)

Real Life. Real Relationships.
 

What you’ll do:

You’re part educator, part salesperson and, just for fun, part event coordinator. As a relationship manager, you’re the face of our office in the community, meeting with real estate agents and others to promote our title and closing services and earn their business. You connect agents with escrow officers by getting to know them and their personalities, connecting those who will work well together. You educate agents by sharing your expert knowledge of the latest industry and local developments. You sell our services by gaining their trust to build enduring relationships that go beyond business. And you get to have fun, entertaining clients to cement friendships on a business and personal level.
 
Who you are:

  • Self-starter, eager to compete for business, setting your own schedule, and knowing how and where to seek new business opportunities.
  • Excellent communicator, comfortable, confident and convincing, whether meeting with individuals or speaking to a group. Your ability to read people and understand their personality enables you to create lasting relationships with agents and escrow officers.
  • Flexible, able to change direction on a dime, meet new or unexpected challenges head on and then return to the previously planned work.
  • Approachable, with a friendly, open and engaging personality that puts potential clients at ease and builds their trust.
  • Professional demeanor, creating a positive image for the company through your appearance, performance and relationship with colleagues and customers.
  • Creative, finding new ways to meet and engage with agents; planning after-hours events and get-togethers that are both entertaining and fortify our relationship.

  • Your responsibilities:
  • Going beyond: Identifying and meeting with the area’s real estate agents and lenders to pursue and cultivate relationships that enable you to sell our title and closing services.
  • Committed to follow through: Closing the loop with potential clients by responding to open questions and obtaining information that will persuade them to use our services.
  • Trusted resource: Recognized by agents and lenders as the “go-to” person with the expertise and support staff to answer their questions.
  • Socially savvy: Using social media to develop and maintain relationships with clients.
  • Educating agents: Helping agents become better at their jobs by creating and conducting workshops using a combination of prepared and customized materials.
  • Minding the details: Sharing the results of meetings with supervising managers; preparing weekly reports to track and monitor business results, gains and losses.

  • Qualifications:

    What you must have:
  • Education: High school diploma or equivalent.
  • Experience: One to three years’ sales, account manager, business development or relationship management experience; basic understanding of title insurance.
  • Communications: Excellent verbal, written and presentation skills to support marketing efforts.
  • Practical : Well organized, excellent time management and prioritization skills.
  • Computer skills: Microsoft Suite proficient.

  • What we’d like you to have (preferred but not required):
  • One to two years’ escrow, title, or real estate experience.
  • Notary license.
  • Location:
    This position is 100% remote however candidates must reside within a commutable distance and able to travel within their territory, the Pittsburg Pennsylvania region.

    Relationship Manager - Work from home

    Keystone Closing Services LLC

    Pittsburgh Pennsylvania

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    Real Life. Real Relationships.
     

    What you’ll do:

    You’re part educator, part salesperson and, just for fun, part event coordinator. As a relationship manager, you’re the face of our office in the community, meeting with real estate agents and others to promote our title and closing services and earn their business. You connect agents with escrow officers by getting to know them and their personalities, connecting those who will work well together. You educate agents by sharing your expert knowledge of the latest industry and local developments. You sell our services by gaining their trust to build enduring relationships that go beyond business. And you get to have fun, entertaining clients to cement friendships on a business and personal level.
     
    Who you are:

  • Self-starter, eager to compete for business, setting your own schedule, and knowing how and where to seek new business opportunities.
  • Excellent communicator, comfortable, confident and convincing, whether meeting with individuals or speaking to a group. Your ability to read people and understand their personality enables you to create lasting relationships with agents and escrow officers.
  • Flexible, able to change direction on a dime, meet new or unexpected challenges head on and then return to the previously planned work.
  • Approachable, with a friendly, open and engaging personality that puts potential clients at ease and builds their trust.
  • Professional demeanor, creating a positive image for the company through your appearance, performance and relationship with colleagues and customers.
  • Creative, finding new ways to meet and engage with agents; planning after-hours events and get-togethers that are both entertaining and fortify our relationship.

  • Your responsibilities:
  • Going beyond: Identifying and meeting with the area’s real estate agents and lenders to pursue and cultivate relationships that enable you to sell our title and closing services.
  • Committed to follow through: Closing the loop with potential clients by responding to open questions and obtaining information that will persuade them to use our services.
  • Trusted resource: Recognized by agents and lenders as the “go-to” person with the expertise and support staff to answer their questions.
  • Socially savvy: Using social media to develop and maintain relationships with clients.
  • Educating agents: Helping agents become better at their jobs by creating and conducting workshops using a combination of prepared and customized materials.
  • Minding the details: Sharing the results of meetings with supervising managers; preparing weekly reports to track and monitor business results, gains and losses.

  • Qualifications:

    What you must have:
  • Education: High school diploma or equivalent.
  • Experience: One to three years’ sales, account manager, business development or relationship management experience; basic understanding of title insurance.
  • Communications: Excellent verbal, written and presentation skills to support marketing efforts.
  • Practical : Well organized, excellent time management and prioritization skills.
  • Computer skills: Microsoft Suite proficient.

  • What we’d like you to have (preferred but not required):
  • One to two years’ escrow, title, or real estate experience.
  • Notary license.
  • Location:
    This position is 100% remote however candidates must reside within a commutable distance and able to travel within their territory, the Pittsburg Pennsylvania region.