We are actively hiring for a Senior Homeowner Field Adjuster in the Mansfield or Columbus, OH area! Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals.
We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.
Essential responsibilities
Receives claims assignments and communicates and coordinates with insured.
Contacts and meets virtually or in-person with the insured or 3rd party to photograph and inspect all damaged dwelling, other structures and personal property.
Determines scope of repairs. Prepares a repair bid using Xactimate estimating system.
Comes to an agreed cost of repair with the insured and possibly the Network Repair Program (NRP) or insured's contractor.
Follows the claims process to conclusion.
With the assistance of experts where needed, ensures that the cause of the loss is thoroughly investigated and identified.
Settles and pays dwelling, other structure damage, contents and/or loss of use once the coverage analysis is completed.
Handles all correspondence to ensure the file is regulatory compliant.
What would make us excited about you
High school diploma or GED.
3-5 years of homeowner field experience.
Outstanding interpersonal and customer service abilities.
Proficient in using the computer and typing 30 words per minute.
Experience in balancing multiple homeowner state policies and the understanding of fair claims settlement practices and building codes as needed.
Knowledge of and writing skills in Xactimate repair estimating system.
Capability to work independently in a work-from-home setting.
Why join us
Make a difference. We don’t just go to work. We’re a team of employees committed to AAA members, our communities and each other.
Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.
Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!
CSAA Insurance Group, a AAA insurer
Columbus Ohio
United States
None
(No Timezone Provided)
We are actively hiring for a Senior Homeowner Field Adjuster in the Mansfield or Columbus, OH area! Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals.
We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.
Essential responsibilities
Receives claims assignments and communicates and coordinates with insured.
Contacts and meets virtually or in-person with the insured or 3rd party to photograph and inspect all damaged dwelling, other structures and personal property.
Determines scope of repairs. Prepares a repair bid using Xactimate estimating system.
Comes to an agreed cost of repair with the insured and possibly the Network Repair Program (NRP) or insured's contractor.
Follows the claims process to conclusion.
With the assistance of experts where needed, ensures that the cause of the loss is thoroughly investigated and identified.
Settles and pays dwelling, other structure damage, contents and/or loss of use once the coverage analysis is completed.
Handles all correspondence to ensure the file is regulatory compliant.
What would make us excited about you
High school diploma or GED.
3-5 years of homeowner field experience.
Outstanding interpersonal and customer service abilities.
Proficient in using the computer and typing 30 words per minute.
Experience in balancing multiple homeowner state policies and the understanding of fair claims settlement practices and building codes as needed.
Knowledge of and writing skills in Xactimate repair estimating system.
Capability to work independently in a work-from-home setting.
Why join us
Make a difference. We don’t just go to work. We’re a team of employees committed to AAA members, our communities and each other.
Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.
Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!