IT Security (Full Remote)

ACS Solutions

Melbourne Florida

United States

Information Technology
(No Timezone Provided)

Job Description:

  • Responsible for administration and support of enterprise Access Management for file services and business applications.
  • Responsible for managing access to information to include troubleshooting and problem resolution to the user community and Service Desk.
  • Will primarily support file share access provisioning.
  • Manage file service access based on approved service request(s).
  • Analyze, troubleshoot and resolve file service access issues.
  • Manage privileged user accounts, shared users accounts, and service accounts used by network services and applications, based on approved service request(s).
  • Manage key business application access based on approved service request(s).
  • Analyze, troubleshoot and resolve application access issues.
  • Projects as required to assist other IT teams with the implementation of new, acquired or upgraded systems.
  • Operate in a high transaction processing environment and meet defined SLAs.
  • Must be accountable for all auditable transactions performed.
  • Must obtain proper approvals before provisioning access and to document activity in ticketing system ServiceNow.
  • Track assigned duties in ServiceNow by creating queries.



Job Requirements:

Preferred/Additional Skills:

  • B.S. in Information Systems, Computer Sciences, or an equivalent IT related degree.
  • 0 to 2 years of experience supporting Service Desk or Access Management functions.
  • Must have file share provisioning experience utilizing Active Directory.
  • Must have strong problem solving and troubleshooting skills.
  • Must have the ability to work in a fast-paced environment, adapting quickly to changing Situations.
  • Must be able to work independently.
  • Must have a commitment to maintaining the highest standards of customer service.
  • Must have a commitment to quality and accuracy in all areas of responsibility.
  • Must be willing to keep data and information strictly confidential.
  • Must have good oral and written communication skills.
  • Must be able to obtain a security clearance.
  • Understanding of certifications and approvals that are required in granting access to CAS410 information.
  • Experience in one or more of the following support areas is beneficial:
  • Managing share/folder access controls
  • Managing groups in Active Directory
  • Managing application access controls
  • Using a Service Desk ticketing system and preferably Service Now
  • Experience with ITIL and/or ISO2000 a plus.
  • Familiarity with PeopleSoft, Oracle Financials, SAP, Control 2010 and/or CRM is beneficial.
  • MCSE, MCP, Security+ or any additional related IT certificates are beneficial.

IT Security (Full Remote)

ACS Solutions

Melbourne Florida

United States

Information Technology

(No Timezone Provided)

Job Description:

  • Responsible for administration and support of enterprise Access Management for file services and business applications.
  • Responsible for managing access to information to include troubleshooting and problem resolution to the user community and Service Desk.
  • Will primarily support file share access provisioning.
  • Manage file service access based on approved service request(s).
  • Analyze, troubleshoot and resolve file service access issues.
  • Manage privileged user accounts, shared users accounts, and service accounts used by network services and applications, based on approved service request(s).
  • Manage key business application access based on approved service request(s).
  • Analyze, troubleshoot and resolve application access issues.
  • Projects as required to assist other IT teams with the implementation of new, acquired or upgraded systems.
  • Operate in a high transaction processing environment and meet defined SLAs.
  • Must be accountable for all auditable transactions performed.
  • Must obtain proper approvals before provisioning access and to document activity in ticketing system ServiceNow.
  • Track assigned duties in ServiceNow by creating queries.



Job Requirements:

Preferred/Additional Skills:

  • B.S. in Information Systems, Computer Sciences, or an equivalent IT related degree.
  • 0 to 2 years of experience supporting Service Desk or Access Management functions.
  • Must have file share provisioning experience utilizing Active Directory.
  • Must have strong problem solving and troubleshooting skills.
  • Must have the ability to work in a fast-paced environment, adapting quickly to changing Situations.
  • Must be able to work independently.
  • Must have a commitment to maintaining the highest standards of customer service.
  • Must have a commitment to quality and accuracy in all areas of responsibility.
  • Must be willing to keep data and information strictly confidential.
  • Must have good oral and written communication skills.
  • Must be able to obtain a security clearance.
  • Understanding of certifications and approvals that are required in granting access to CAS410 information.
  • Experience in one or more of the following support areas is beneficial:
  • Managing share/folder access controls
  • Managing groups in Active Directory
  • Managing application access controls
  • Using a Service Desk ticketing system and preferably Service Now
  • Experience with ITIL and/or ISO2000 a plus.
  • Familiarity with PeopleSoft, Oracle Financials, SAP, Control 2010 and/or CRM is beneficial.
  • MCSE, MCP, Security+ or any additional related IT certificates are beneficial.