Key Account Manager - Remote US

MassMutual

Boston Massachusetts

United States

Sales
(No Timezone Provided)

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

Description

​​

The Opportunity

We’re looking for entry level Key Account Manager to join our new third-party distribution channel, MassMutual Strategic Distributors (MMSD). You’ll have an opportunity to support relationships with national and regional banks, wire houses and independent broker-dealers as well as with BGA and IMO organizations to mutually grow life insurance and disability income insurance revenues and MassMutual’s marketshare. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. 

The Team
MMSD’s strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with financial institutions (wire houses, banks, broker-dealers) and making significant investments in technology, sales, operations, marketing and product development. Our strategy will be driven by dedicated teams across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.

The MMSD Life and Disability Income Insurance team is a team of relationship managers who are highly motivated to establish and grow deep and successful relationships with MassMutual Strategic Distributors. The new and growing team of individuals bring diverse experiences together to drive results. In addition to business acumen, flexibility, accountability, collaboration and communication drive the mutual success of the team. 

The Impact:

As a Key Account Manager, your responsibilities will include, but not be limited to the following:

  • Work with Life/DI Key Account Management team to develop and support relationships with key stakeholders at distribution partner firms. Serve as liaison for operations, underwriting, service, marketing and relationship management contacts at partner firms.
  • Demonstrate working knowledge of each firm including product sales, target markets, competitive information, systems, platforms, key initiatives, trends etc. and communicate information in periodic reports to management.
  • Work with members of Key Account Management team and other members of the MMSD team to communicate timely information with distribution partners and internal partners.
  • Prepare pipeline, sales and activity reports for internal management and for partner firms. Analyzes results and identifies trends.
  • Coordinate launch of new distribution opportunities 
  • Coordinate product and concept training to centers of influence at partner firms (e.g sales desks, insurance specialists, underwriting/case managers, wholesalers, financial advisors etc.) 
  • Identify opportunities in assigned accounts for the distribution of additional MassMutual products lines.
  • Work with other members of Key Account Management team to secures approval for new products at assigned firms; identify potential challenges and firm requirements to appropriate stakeholders including Product Management department.
  • Influence assigned strategic accounts to support activities designed to generate sales of MassMutual products.
  • Coordinate resources for firm conferences and meetings and identifies and tracks measurable follow up activities. 
  • This position may offer the ability to work remotely in the United States, please discuss the specifics with the recruiter.

    • The Minimum Qualifications

  • Bachelor’s Degree from a four-year college or equivalent experience
  • 5+ years of experience in financial services 
  • 3-5 years of experience in account management or sales support, internal or external sales working with institutions and BGAs or IMOs 
  • FINRA Series 6 or 7 and Life/Health Licenses
  • Excellent interpersonal skills that drive partnership and deepen relationships
  • Ability to listen to and understand the needs, interests, motivations and perspectives of internal and external partners
  • Excellent written and oral communication 
  • Strong organizational, presentation, analytical and problem-solving skills
  • Excellent ability to follow through on commitments
  • Experience and comfort in presenting to small and medium groups
  • Strong business and financial acumen and ability to think strategically
  • Ability to work autonomously and prioritize shifting demands
  • Ability to find the resources needed to accomplish a goal
  • Proficient in Microsoft Office Suite
  • A good understanding of the industry as well as BGA and institutional firm organizational structures and the centers of influence in those organizations
  • Some travel required (post covid)

    • What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Key Account Management team and with various points of contacts at the firms that are your customers. 
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities 
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

    • About MassMutual

    We’ve been around since 1851. During our history, we’ve helped millions of people find financial freedom, offer financial protection, and plan for the future. 
    Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life.

    MassMutual was recognized as an Ethisphere 2019 World’s Most Ethical Company, a Top Place to Work in 2019 according to The Boston Globe and named among America’s Best Employers for Diversity according to Forbes 2020. MassMutual ranks No. 84 on the Fortune 500 list of largest companies.

    MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status

    Salary Range:$70,000 - $80,000 + Variable Incentive Compensation ***Commensurate with experience

    #LI-BC1

    #LI-Remote
     

    Why Join Us.

    We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

    Recognized as a 2020 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

    MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. 

    Key Account Manager - Remote US

    MassMutual

    Boston Massachusetts

    United States

    Sales

    (No Timezone Provided)

    Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

    Description

    ​​

    The Opportunity

    We’re looking for entry level Key Account Manager to join our new third-party distribution channel, MassMutual Strategic Distributors (MMSD). You’ll have an opportunity to support relationships with national and regional banks, wire houses and independent broker-dealers as well as with BGA and IMO organizations to mutually grow life insurance and disability income insurance revenues and MassMutual’s marketshare. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. 

    The Team
    MMSD’s strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with financial institutions (wire houses, banks, broker-dealers) and making significant investments in technology, sales, operations, marketing and product development. Our strategy will be driven by dedicated teams across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.

    The MMSD Life and Disability Income Insurance team is a team of relationship managers who are highly motivated to establish and grow deep and successful relationships with MassMutual Strategic Distributors. The new and growing team of individuals bring diverse experiences together to drive results. In addition to business acumen, flexibility, accountability, collaboration and communication drive the mutual success of the team. 

    The Impact:

    As a Key Account Manager, your responsibilities will include, but not be limited to the following:

  • Work with Life/DI Key Account Management team to develop and support relationships with key stakeholders at distribution partner firms. Serve as liaison for operations, underwriting, service, marketing and relationship management contacts at partner firms.
  • Demonstrate working knowledge of each firm including product sales, target markets, competitive information, systems, platforms, key initiatives, trends etc. and communicate information in periodic reports to management.
  • Work with members of Key Account Management team and other members of the MMSD team to communicate timely information with distribution partners and internal partners.
  • Prepare pipeline, sales and activity reports for internal management and for partner firms. Analyzes results and identifies trends.
  • Coordinate launch of new distribution opportunities 
  • Coordinate product and concept training to centers of influence at partner firms (e.g sales desks, insurance specialists, underwriting/case managers, wholesalers, financial advisors etc.) 
  • Identify opportunities in assigned accounts for the distribution of additional MassMutual products lines.
  • Work with other members of Key Account Management team to secures approval for new products at assigned firms; identify potential challenges and firm requirements to appropriate stakeholders including Product Management department.
  • Influence assigned strategic accounts to support activities designed to generate sales of MassMutual products.
  • Coordinate resources for firm conferences and meetings and identifies and tracks measurable follow up activities. 
  • This position may offer the ability to work remotely in the United States, please discuss the specifics with the recruiter.

    • The Minimum Qualifications

  • Bachelor’s Degree from a four-year college or equivalent experience
  • 5+ years of experience in financial services 
  • 3-5 years of experience in account management or sales support, internal or external sales working with institutions and BGAs or IMOs 
  • FINRA Series 6 or 7 and Life/Health Licenses
  • Excellent interpersonal skills that drive partnership and deepen relationships
  • Ability to listen to and understand the needs, interests, motivations and perspectives of internal and external partners
  • Excellent written and oral communication 
  • Strong organizational, presentation, analytical and problem-solving skills
  • Excellent ability to follow through on commitments
  • Experience and comfort in presenting to small and medium groups
  • Strong business and financial acumen and ability to think strategically
  • Ability to work autonomously and prioritize shifting demands
  • Ability to find the resources needed to accomplish a goal
  • Proficient in Microsoft Office Suite
  • A good understanding of the industry as well as BGA and institutional firm organizational structures and the centers of influence in those organizations
  • Some travel required (post covid)

    • What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Key Account Management team and with various points of contacts at the firms that are your customers. 
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities 
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

    • About MassMutual

    We’ve been around since 1851. During our history, we’ve helped millions of people find financial freedom, offer financial protection, and plan for the future. 
    Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life.

    MassMutual was recognized as an Ethisphere 2019 World’s Most Ethical Company, a Top Place to Work in 2019 according to The Boston Globe and named among America’s Best Employers for Diversity according to Forbes 2020. MassMutual ranks No. 84 on the Fortune 500 list of largest companies.

    MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status

    Salary Range:$70,000 - $80,000 + Variable Incentive Compensation ***Commensurate with experience

    #LI-BC1

    #LI-Remote
     

    Why Join Us.

    We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

    Recognized as a 2020 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

    MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. 

    Apply