Global Program Manager - R&D (Remote)

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.We are the first public company to become a Public Benefit Corporation . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you. The Role Veeva is looking for an experienced R&D IT program leader to manage implementation programs at Veeva’s largest Vault customers globally. This role will guide the transformation of our customers’ R&D technology landscape. You will work closely with Veeva’s Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications, and overall Customer Success for the programs.This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

Service Delivery accountability for one or more global Vault implementations in Clinical, Quality, or Regulatory at our strategic accounts

Work with IT and business executives to define deployment, governance, and transformation roadmap

Establish post-deployment application management

Support implementation proposals and services contract negotiation

Coordinate Customer Success Manager activities to drive product value and adoption

Coordinate Product Management and Product Support activities 

Requirements

7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Safety, Quality & Manufacturing)

Consulting experience across multiple functional areas for Top 20 pharma clients

In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing

Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results

Experience in technology strategy and roadmap development for large pharma customers

Proven executive communication skills

Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level

Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority

Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high

Work location – home office, based in the EU or US. Does not have to be near a Veeva office but ideally close to an airport 

Ability to travel up to 50% post covid.

Nice to Have

Veeva Vault implementation experience

Software as a Service implementation experience in GxP space

#LI-RemoteVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].