Title Assistant- Remote Opportunity

Job Summary

The Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.

Employees gains skills and experience and can complete most tasks with little instruction.

Essential Functions

Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.

Creates and maintains files, records and reports; monitor and track workflow

Responds to inquiries and gathers information to resolve issues and complete the title process. Communicates information and prepares documentation and reports

Communicates with internal and external groups

Knowledge and Skills/Technology Used

Experience with MS Office suite

Excellent verbal/written communication skills

Able to maintain professionalism and a positive service attitude at all times

Strong detail orientation

Customer service orientation

Exercises good judgment

Working knowledge of company and/or client operating systems

Typical Education

High School diploma or equivalent

Typical Range of Experience

2+ years title industry experience