Senior Business Analyst (Remote)

Job Classification:Operations - Insurance OperationsThe RoleAs a member of the Business & Regulatory Solutions team within Prudential Retirement, the Business Analyst is a versatile role that is focused on developing technology innovations for the Investment & Pension Solutions (IPS) Teams. You will help shape and execute on initiatives by analyzing existing processes and systems, helping to assist the teams to build tools that are constituent-focused while also ensuring practicality within existing business rules.This role also works closely with the Chief Product Owner, one or more Product Owners, technology partners, UX designers, and business partners to support the development process and ensure that new digital capabilities and tools meet Objectives and Key Results (OKRs) as defined by the team.In this role you will focus on all aspects of the end-to-end internal user and end customer experiences within an Agile framework. You will provide key support for initiatives that explore and test new experiences in market and initiatives that leverage customer insights to rearchitect the current experience.Your Responsibilities IncludeIndependently work with business partners and initiative owners to understand the end user's needs and pain points to define the requirements in agile stories for developmentSupport the Product Owner and the agile team to clearly define and sequence the work (e.g., MVP - minimum viable product and beyond, go to market strategy, release schedules)Lead team Refinement sessions and maintain the team backlog in JiraFlex to support all aspects of business analysis as needed (e.g., lean documentation, current state analysis, roadmaps, customer journey mapping, etc.)Proactively share insights and progress to promote a team and customer-centric culture and connect the dots across experiences to inform the broader IPS organizationCollaborate across agile teams within the IPS Journey and across other Constituent Journeys (Workplace Solutions Group, Product, and Customer)What you'll need to succeed:Three (3) years' experience providing business and systems analysis, systems design, and working with developers preferredTwo (2) years' experience working on or supporting agile or New Way of Working (NWoW) initiativesPrior experience providing business analysis in a waterfall and/or hybrid framework is a plusExperience working in finance in one or more business functions (product, marketing, service, technology, customer experience, direct-to-consumer, Retail Advice and Solutions, etc.) is a plusBachelor's degree or equivalent experienceExhibit passion about technology innovation in support of business goalsExceptional writing skillsAdvanced Microsoft Office and Jira skills requiredFlexibility and adaptability are vital to success in this rolePrior experience working in amatrix/nonhierarchicalenvironment, embracing an agile mindset to evolve with the businessExcellent work ethic and self-motivated with the ability to prioritize, meet deadlines, and manage changing prioritiesOutstanding communication and interpersonal skills to work effectively with team members, leadership, and other departmentsComfortable voicing opinions and making recommendations for process improvementsDeep organizational awareness and the ability to navigate and influence across an organizationStrong problem solving, decision making, negotiation, and partnership skillsDemonstrated ability to analyze and synthesize data to illuminate key findings and areas of opportunity and summarize findings that educate key stakeholders in a way that is meaningful and compellingEmbrace a learning mindset to take on versatile roles as required by the team involving analytics, business rule definition, testing, and operationalizationIntellectual curiosity and a willingness to learn, grow, and improveOccasional travel required (approx. 10%)*Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.Salary range specific to Colorado: $82, 300-111, 300 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.RSRPRUD-Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.The Prudential Insurance Company of America, Newark, NJ and its affiliates.Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.PEOPLE WITH DISABILITIES:If you need an accommodation to complete the application process, which may include an assessment, please call , prompt 4 or email note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email to request assistance.