Collections Rep (Remote)
Medline Industries, Inc.
Illinois City Illinois
United States
Other
(No Timezone Provided)
*THIS ROLE IS 100% REMOTE*
JOB SUMMARY
- Responsible for the collection and reconciliation of disputes for delinquent accounts, review of daily blocked orders with proper notification to sales where applicable.
- Conduct daily collection calls to customers and engage sales reps and supervisor as needed. Notify sales and supervisor of potential problem accounts and review and work various AR reports.
MAJOR RESPONSIBILITIES
- Utilize aging report and collections tool to prioritize delinquent and/or problem accounts and recommend escalation where appropriate. Report collection activities and submit various reports to management as-needed, i.e. short pay, unapplied cash, 120+ past due and others.
- Monitor blocked orders and notify sales personnel as needed, investigate disputes and take appropriate steps to resolve.
- Process write-off%26rsquo;s, offsets, and customer refunds as needed. Reconcile and resolve billing issues.
- Update and notate accounts regarding all collection related activity and correspondence. Mark issues for timely follow-up as needed.
- Communicate with both internal and external customers while handling a consistent stream of inbound and outbound collection calls.
Compensation Range: $18-25/hr.
This position is eligible for a 15% annual performance bonus
MINIMUM JOB REQUIREMENTS
Education
- High school diploma or equivalent.
- At least 1 year commercial credit and/or collection experience with large volume accounts or experience working in a similar finance related role with an emphasis on customer service and heavy call volumes.
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
PREFERRED JOB REQUIREMENTS
Education
- Bachelor%26rsquo;s degree in Business.
- Professional NACM certification (CBA) or training.
- SAP experience.
Collections Rep (Remote)
Medline Industries, Inc.
Illinois City Illinois
United States
Other
(No Timezone Provided)
*THIS ROLE IS 100% REMOTE*
JOB SUMMARY
- Responsible for the collection and reconciliation of disputes for delinquent accounts, review of daily blocked orders with proper notification to sales where applicable.
- Conduct daily collection calls to customers and engage sales reps and supervisor as needed. Notify sales and supervisor of potential problem accounts and review and work various AR reports.
MAJOR RESPONSIBILITIES
- Utilize aging report and collections tool to prioritize delinquent and/or problem accounts and recommend escalation where appropriate. Report collection activities and submit various reports to management as-needed, i.e. short pay, unapplied cash, 120+ past due and others.
- Monitor blocked orders and notify sales personnel as needed, investigate disputes and take appropriate steps to resolve.
- Process write-off%26rsquo;s, offsets, and customer refunds as needed. Reconcile and resolve billing issues.
- Update and notate accounts regarding all collection related activity and correspondence. Mark issues for timely follow-up as needed.
- Communicate with both internal and external customers while handling a consistent stream of inbound and outbound collection calls.
Compensation Range: $18-25/hr.
This position is eligible for a 15% annual performance bonus
MINIMUM JOB REQUIREMENTS
Education
- High school diploma or equivalent.
- At least 1 year commercial credit and/or collection experience with large volume accounts or experience working in a similar finance related role with an emphasis on customer service and heavy call volumes.
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
PREFERRED JOB REQUIREMENTS
Education
- Bachelor%26rsquo;s degree in Business.
- Professional NACM certification (CBA) or training.
- SAP experience.