Agent Experience Project Coordinator - PST/CST (REMOTE)

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world. As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or another field, you'll be challenged and inspired every day. Join us on this incredible journey! We are fully remote!General Description of PositionThis is a crucial role to the success of the entire Agent Experience group at eXp Realty. The Agent Experience Project Coordinator will support the Agent Experience team mainly in the day to day operations that take place, but also will assist in short-term and long-term projects for the department. Extreme attention to detail, implementation of procedure, and thorough understanding of all of the processes we use will be paramount to the success of the Agent Experience Project Coordinator role. Job Duties and ResponsibilitiesField incoming communications, scan emails, and answer appropriatelyDelegate tasks outside of our scope of duties and coordinate a smooth handoff to the correct department or personSchedule meetings, calls, events, reschedule conflicting appointments, set reminders and follow upReview all team lead addenda, team member addenda, team commission addenda, and team contracts Meet in-person/zoom to plan, strategize, update and accomplish daily tasks and projectsTake meeting notes, notate action plan/desired results, schedule a follow up meeting and share notes to appropriate team members as directedResearch and fact-find to prepare for meetings, make reports, strategize, etcAssist with agent info searches, onboarding issues, broker/broker team issues, team leader assistance, team formation/severance, etcFrequent direct communication with Director Agent Integration to ensure efficiency and effectivenessMaintain and/or create reports and any other projects as assignedMajor events attendance and supportEducationBA/BS in related field preferredHigh School Diploma/GED requiredExperience2+ years of experience in executive-level support requiredExperience in the real estate industry strongly preferredExcellent communication skills both written and verbalExperience in coordinating events and group activitiesBudgeting and expense report coordination experience requiredExperience in providing excellent professional customer service including conflict resolution requiredAdvanced Microsoft Office experience and/or Google Suite requiredAdvanced Mac and PC experienceAdvanced Trello experience requiredeXp Realty is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.