Motivational Interviewing Coding Specialist (Part-Time, Fully Remote)

A Mission-Driven CareerOur mission at Vital Decisions is to ensure that every individual experiencing an advanced illness receives care that is highly aligned with their quality of life priorities and values. Reaching this goal optimizes the quality and value of care that is delivered during this time in an individual's life, and in turn, saves costs for both the client and their health plan.The Quality Coding Specialist RoleThe Quality Coding Specialist has a key role in helping us achieve that mission.This is a part-time. 20 hour per week position, working remotely from your home office.The Quality Coding Specialist helps develop and maintain quality standards for our Living Well Program, providing validation and verification of the value we offer our clients. The Quality Coding Specialist assists in determining the organization's Specialists' fidelity to the Motivational Interviewing (MI) model and completion of advance care planning outcomes. The Quality Coding Specialist assists the organization in identifying training needs, and gathers data to ensure the work is adhering to the standards. The Quality Department prepares reports of findings to be shared with Vital Decisions Management, as well as Clinical Operations, Learning & Development, and Client Services Departments, to help the organization determine quality initiatives.As Quality Coding Specialist, you will provide support in the following functional areas:Detailed review of service delivery within our clinical programing:Verification of program outcomesCoding for MI approach/skillsCompliance/adherence to company policies/procedures/standardsReview of case documentation to ensure accurate representation of the audio recordingParticipate in coding special projects as assigned to meet programing needs.Attend and actively engage in weekly team reliability meetings.Work in collaboration with VP of Clinical Program Development to develop and maintain reliability in coding standards.Work in collaboration with Manager of Quality to make recommendations to Operations and Learning & Development as to company-wide quality initiatives.Review of quality metrics/reports to identify company-wide trends and areas of concern.Engage in other projects as requested by Manager.Education and Experience Master's degree in a human services or other related field required.Trained and proficient in coding MI sessions using the MITI globals strongly preferred.Experience in coding audio clinical sessions or evaluating transcripts of clinical sessions preferred.Experience in monitoring and/or the evaluation of clinical or human services records and programs a plus.Knowledge, Skills & AbilitiesKnowledge of quality assurance and utilization review principles and methods.Ability to analyze data collection forms, methods, procedures, techniques, and workflow in order to identify and resolve problems.Ability to arrive at sound and accurate judgmental decisions concerning areas involving interpretation.Ability to prepare and present clear, sound, accurate, and informative reports.Ability to maintain essential records and files.Ability to use Microsoft Office product suite and videoconferencing products.Ability to learn to utilize various types of electronic recording and information systems such as CARE, Xima, and Cognito Forms.Travel100% remote role from home office. No travel required.Physical DemandsWhile performing the duties of this position, the Quality Coding Specialist is regularly required to listen, see, vocalize, and possess ability to understand and remain stationary for extended periods of time. The Quality Coding Specialist frequently is required to use hands to operate a computer, keyboard, mouse, and phone. Reasonable accommodations may be made to enable Quality Coding Specialists with disabilities to perform the described essential functions.A Mission-Driven OrganizationAt Vital Decisions, we place a high value on helping our clients live their best lives through innovative programs. Similarly, as an organization we work hard to create and foster a creative, positive, and dynamic environment that supports each employee to grow and thrive. We feel it is a responsibility of each team member to play an active role in contributing to this culture, with our shared values at the core of everything we do:Self-Reflection | Transparency | Respect | Communication | Diversity | CollaborationWorking HereWe truly value every employee, and are proud to offer benefits that set us apart, including:Competitive payProfessional growth opportunitiesEmployee Assistance Program401(k) PlanPaid Time Off, Sick Time, and paid HolidaysOpportunities to help shape the organizational cultureWe are a welcoming organization, committed to Diversity, Equity and Inclusion as a core company value. Fostering a culture of belonging is central at Vital Decisions. We are an equal opportunity employer, and encourage applications from individuals from all backgrounds, including but not limited to: Black, Indigenous, Latinx, Trans and gender non-conforming, LBGT+, Disabled.What Our Employees Say"The culture at Vital Decisions is one of support, enrichment, and expansion. I feel 100% comfortable in my own skin and celebrated for the gifts I can offer to both the company and the clientele we work with. This is very special to me as I am not one to work for organizations, but have always run my own company.""Vital Decisions has an environment that fosters a sense of belonging and purpose, for employees to use their talents for a greater good of the clients."Click Here to meet some of our Team MembersDue to the nature of the work performed at Vital Decisions, the company performs pre-employment background checks upon the completion of a background release at the time an offer of employment is made.This Organization Participates in E-Verify to confirm one's eligibility to work in the United States.The decision to join the Vital Decisions Team gives you the opportunity to be valued for your expertise and help support our employee base that is changing how clients experience care during advanced illness. Ready to join? Click Apply.