Workforce Administrator - Temporary (Remote near El Paso, TX)
Maximus
El Paso Texas
United States
Other
(No Timezone Provided)
Maximus is currently looking for a Workforce Administrator to join our Workforce Management Team. This position will monitor call volumes and staffing levels to ensure our contact centers are optimized.
*This is a remote position. However, you must be able to physically pick up your equipment at our office located at 12 Founders Boulevard in El Paso, TX.
Job Requirements:
Minimum Requirements
- High School diploma or equivalent with 0-1 year of experience.
Essential Duties and Responsibilities
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet speed of 25mbps or higher required (you can test this by going to )
- Private work area and adequate power source
- All equipment will be provided by Maximus (laptop and headset) but must be picked up in our physical office located at 12 Founders Boulevard in El Paso, TX prior to your start date.
Workforce Administrator - Temporary (Remote near El Paso, TX)
Maximus
El Paso Texas
United States
Other
(No Timezone Provided)
Maximus is currently looking for a Workforce Administrator to join our Workforce Management Team. This position will monitor call volumes and staffing levels to ensure our contact centers are optimized.
*This is a remote position. However, you must be able to physically pick up your equipment at our office located at 12 Founders Boulevard in El Paso, TX.
Job Requirements:
Minimum Requirements
- High School diploma or equivalent with 0-1 year of experience.
Essential Duties and Responsibilities
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet speed of 25mbps or higher required (you can test this by going to )
- Private work area and adequate power source
- All equipment will be provided by Maximus (laptop and headset) but must be picked up in our physical office located at 12 Founders Boulevard in El Paso, TX prior to your start date.