WAE - Terra Dotta Development Specialist

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Job Posting Title:
WAE - Terra Dotta Development Specialist

Position Type:
Non-Employee Wages as Earned (Fixed Term)

Department:
LSUAM AA - IP - Programs Abroad (Ashley Neyer (00082396))

Work Location:
William B. Hatcher Hall

Pay Grade:
Temporary

Job Description:

This position will support and optimize Louisiana State University's Terra Dotta software used for study abroad. This software is utilized across campus to manage participants on study abroad programs before, during and after their time abroad. This position will work closely with staff members in Academic Programs Abroad to provide support for the software and to optimize the software to best fit user needs and business processes, helping ensure that the software is both useful to and usable for study abroad students served each year.

Job Responsibilities:

• Develop a deep understanding of user needs in relation to software capabilities and functionality.
• Develop a high level of knowledge and expertise in the designated software application.
• Execute the development and maintenance of queries, query watches, and standard protocols to streamline the effectiveness of the software data.
• Assist with application cycle launches to ensure timely rollout of applications
• Monitor applications according to established APA protocols to safeguard classified, private and other sensitive data.
• Develop in coordination with APA leadership and implement a road map for new features, improving the applicant and administrator experience, streamlining processes, and contributing to the overall draw of study abroad
• Assisting with data management and analysis for business purposes, developing user training materials, maintaining technical documentation, managing user access to the software on campus
• Provide on-going support for Academic Programs Abroad to enhance their engagement with the software.
• Implement recommendations regarding the most effective and feasible business solutions based on nature and extent of user requirements.

Minimum Qualifications:

Bachelor's degree in information technology, business/information systems or a related field with 2 years of experience

Specific Experience: Two years of experience in information technology or a related field. Basic HTML coding knowledge and knowledge of Microsoft Office suite.

Preferred Qualifications:

Experience working with Terra Dotta Software; experience working in international settings or living abroad.

Additional Requirements:

FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description:

Special Instructions:
Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire.

For questions or concerns regarding the status of your application or salary ranges, please contact Ashley Neyer at [email protected]

Posting Date:
November 21, 2023

Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer and SAME Agency:

LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU's Diversity Statement and Roadmap. LSU is also designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ([email protected]).

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-###-#### or email [email protected]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
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