Conversion Rate Optimization Manager-remote

Pearson

Champaign Illinois

United States

Customer Service / Call Center
(No Timezone Provided)

The CRO Manager/ UX Testing Manager is responsible for defining the market opportunities, marketing, & analysis/optimization of the organization's services and/or products which may include consumer & market insights, digital marketing, advertising, and analytics. He or she may be allocated to focus on a particular component of the marketing life cycle and or channel. This is Senior/Management level position which requires expert knowledge and little to no instruction as well as cross collaboration with varying teams included but not limited to web conversion, development, creative services, and specific channel owners. The ability to set a vision, lead a team with a focus on UX/UI, and stay on top of industry shifts. This role can also be client-facing from time to time.

General Responsibilities

Responsibilities are applicable based on the position focus/channel

  • Helps to identify, analyze/execute new and potential product/services, markets, and advertising opportunities.

  • Collects and analyzes data on established and prospective customers, competitors, and marketing channels/sources.

  • Prepares reports that interpret consumer behavior, market opportunities/conditions, marketing results, trends, and investment levels.

  • Investigates & evaluates marketing methods, consumer insights, advertising channels, and their results in an effort to continually improve results.

  • Prepares & presents materials/findings both internally and externally for the marketing focus/channel he or she supports.

  • Provides insights which facilitate the development of plans for partner promotion

  • Executes against partner marketing plans to deliver results that exceed defined objectives

  • Provides World Class Marketing Client Service Management by creating synergies with our internal teams & Academic Partners which empower us to exceed our objectives.

  • Creates buy in from multiple constituents in a collaborative cross functional environment

  • Qualifications

    Qualifications

    General Qualifications

  • 4-year degree from an accredited institution in Marketing or equivalent discipline OR appropriate combination of experience and education

  • Minimum 5 years’ experience in web/UI/UX conversion optimization

  • Minimum 3 years’ experience managing a team of Conversion Analysts.

  • Sr. level position requires expert level experience in the following areas:

  • Advanced knowledge of web analytics and online testing applications such as Google Analytics & Tag Manager, Optimizely, Adobe Target, Crazyegg, Google Optimize 360 etc.

  • Experience with user feedback platforms such as UserTesting, Qualaroo, Loop11, Kampyle, etc.

  • Experience with testing and optimizing responsive design for mobile sites and landing pages

  • Experience with the development, management, analysis, reporting and forecasting of media campaigns

  • Experience in digital marketing for lead generation, channels, sources, best practices and KPI’s

  • Strong foundation in statistics with analytical & problem solving skills

  • Deep knowledge of paid (PPC) and organic (SEO) search practice and methodology, including architectural and design competencies, content and writing

  • Understanding in HTML, JavaScript, and JQuery

  • Experience within education industry a plus

  • Supervisory Responsibilities

    Will supervise a team of Conversion Analysts

    Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

    Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

    Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

    To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

    http://www.pearson.com/careers/diversity-and-inclusion.html

    Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

    Req ID : 2104929

    Conversion Rate Optimization Manager-remote

    Pearson

    Champaign Illinois

    United States

    Customer Service / Call Center

    (No Timezone Provided)

    The CRO Manager/ UX Testing Manager is responsible for defining the market opportunities, marketing, & analysis/optimization of the organization's services and/or products which may include consumer & market insights, digital marketing, advertising, and analytics. He or she may be allocated to focus on a particular component of the marketing life cycle and or channel. This is Senior/Management level position which requires expert knowledge and little to no instruction as well as cross collaboration with varying teams included but not limited to web conversion, development, creative services, and specific channel owners. The ability to set a vision, lead a team with a focus on UX/UI, and stay on top of industry shifts. This role can also be client-facing from time to time.

    General Responsibilities

    Responsibilities are applicable based on the position focus/channel

  • Helps to identify, analyze/execute new and potential product/services, markets, and advertising opportunities.

  • Collects and analyzes data on established and prospective customers, competitors, and marketing channels/sources.

  • Prepares reports that interpret consumer behavior, market opportunities/conditions, marketing results, trends, and investment levels.

  • Investigates & evaluates marketing methods, consumer insights, advertising channels, and their results in an effort to continually improve results.

  • Prepares & presents materials/findings both internally and externally for the marketing focus/channel he or she supports.

  • Provides insights which facilitate the development of plans for partner promotion

  • Executes against partner marketing plans to deliver results that exceed defined objectives

  • Provides World Class Marketing Client Service Management by creating synergies with our internal teams & Academic Partners which empower us to exceed our objectives.

  • Creates buy in from multiple constituents in a collaborative cross functional environment

  • Qualifications

    Qualifications

    General Qualifications

  • 4-year degree from an accredited institution in Marketing or equivalent discipline OR appropriate combination of experience and education

  • Minimum 5 years’ experience in web/UI/UX conversion optimization

  • Minimum 3 years’ experience managing a team of Conversion Analysts.

  • Sr. level position requires expert level experience in the following areas:

  • Advanced knowledge of web analytics and online testing applications such as Google Analytics & Tag Manager, Optimizely, Adobe Target, Crazyegg, Google Optimize 360 etc.

  • Experience with user feedback platforms such as UserTesting, Qualaroo, Loop11, Kampyle, etc.

  • Experience with testing and optimizing responsive design for mobile sites and landing pages

  • Experience with the development, management, analysis, reporting and forecasting of media campaigns

  • Experience in digital marketing for lead generation, channels, sources, best practices and KPI’s

  • Strong foundation in statistics with analytical & problem solving skills

  • Deep knowledge of paid (PPC) and organic (SEO) search practice and methodology, including architectural and design competencies, content and writing

  • Understanding in HTML, JavaScript, and JQuery

  • Experience within education industry a plus

  • Supervisory Responsibilities

    Will supervise a team of Conversion Analysts

    Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

    Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

    Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

    To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

    http://www.pearson.com/careers/diversity-and-inclusion.html

    Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

    Req ID : 2104929